Tesla Opens Its First 9 Body Repair Centers

SEP 12 2018 BY MARK KANE 9

Tesla is now performing some body repairs in-house.

Tesla doesn’t stop evolving and adapting to the changing environment and continues with its vertical integration of its offer over the entire value chain.

One of the latest moves is the launch of its own body repair shops to solve the long wait times at 3rd party body repair shops in the Tesla Approved Body Shop Network. The idea is ato achieve tempting same-day body repairs.

Currently, the first nine Tesla Body Repair Centers, envisioned only for light collision repair, were opened in the U.S.:

  • Bellevue, Washington
  • Dallas, Texas
  • Eatonville, Florida
  • Houston, Texas
  • Las Vegas, Nevada
  • Marietta, Georgia
  • Owings Mills, Maryland
  • Van Nuys, California
  • Villa Park, Illinois

If the repairs overwhelm the Tesla Body Repair Centers or there are none in the area yet, consumers will be directed to a 3rd party Body Shop in the Tesla Approved Body Shop Network.

Electrek cites an example (from reddit) of a well-executed repair at the Tesla Body Repair Centers and hopefully, it will be the experience of all customers – “My Tesla was in and out same day with amazing service”.

“He showed up at my work this morning with a loaner, had me sign a couple of forms and left with my car.

He texted me when my car arrived at their shop. He texted me to let me know they corrected my reported issue. He texted to let me know they noticed my Frunk latch was out of spec and asked my permission to fix it. And then he texted to let me know my car was ready and met me with it (washed and vacuumed.) A few minutes later, I was back behind the wheel of my fully sorted Model 3.

Tesla spent a fraction of what it would have cost to coordinate and hire a 3rd party body shop and a rental loaner – and the car was fixed by a knowledgeable Tesla employee who cares about their mission and their customers.

I’m impressed.”

Source: Electrek

Categories: Tesla


Leave a Reply

9 Comments on "Tesla Opens Its First 9 Body Repair Centers"

newest oldest most voted

Body shops will be obsolete soon. A self-aware AI vehicle will avoid injuring itself.

Interesting that two are in TX and only one in CA.

Lol. In your dreams. The tech is 15 years away

Not only the capability, we’re still decades away before all US vehicles will all be self driving…

Makes sense that we need more body shops: us Texans love Tesla. And overall, we are all terrible drivers no matter what car we drive! lol

Good to hear Texans love Tesla. I hope you have enough voter support to abolish the existing laws that prohibit direct sales of Tesla within the state. If Texas can achieve this important milestone, other states like Michigan or Utah will follow.

It’s impossible to avoid all collisions…At highway speeds, little one can do if a deer or drunken idiot runs out in front of you…

You should look at this to see how many “AI” vehicles get into accidents in CA although its important to note that the overwhelming majority of the time, its the non-AI vehicle’s fault…

For the first 10 years whilst human drivers are still on the roads, AVs will still need body shops.

ummm..tell that again when the hurricane smashes and floats everything.

Cool! They are sort of like the express checkout lanes at the grocery story for people with 20 items or less. If you don’t need a major rebuild, you can get into a different line and get in and out in a day like the guy in the story.

Very clever way to increase throughput by not trapping everyone in the same lines, so you aren’t behind the lady with 3 carts worth of food (totaled car).