New Fisker Launches, Focuses On Support For Existing Karma Owners
While much has been made about the various promises to re-start, improve and rename the Fisker Karma (to the Elux Karma), the new owners of the brand, Wanxiang have relaunched “The New Fisker” website again, this time with a focus solely on supporting existing Karma owners.
So despite the fact that a new Elux Karma was already supposed to be in production today, current owners got a little something extra from the company. Up to $3,000 worth of parts and labor to restore faith in the company.
Wanxiang/Elux/Fisker details the program as follows:
Introducing The Karma Customer Support Program.
In an effort to support existing Fisker Karma owners, Fisker Automotive has appointed authorized CSP providers that can assist you with your service and parts needs.ownerAs a Fisker Karma Owner your CSP provider will provide parts and labor for covered repairs free of charge up to $2,000*.original ownerAs an original owner of the Fisker Karma you are entitled to additional CSP benefits of $2,000 for parts and $1,000 for labor for covered repairs above the Owners CSP benefits*.
Your CSP provider can provide you with information about remaining CSP benefits. Use the map below to locate your nearest CSP provider.
* The CSP Program is valid until 1-31-2016 or until the reserved CSP funds have been depleted.
The company website lists 15 CSP (Customer Support Stations) in the US, and a further 24 in Europe. Interestingly, there is only two in California, despite the bulk of Karma transactions occurring in the state. Fisker notes a customer service number to aid owners (844.276.3589), but wasn’t functioning when we attempted to use it.
In addition to the new support program, Fisker tucks a little sign-up sheet/teaser for some future, non-descript new products for current Karma owners way down at the bottom of the new webpage.
As for anything in the way of “new” products, or re-starting assembly…not so much.