Tesla Model 3 Owner: 5 Things They Hate About Their New EV – Video

Tesla Model 3


While these owners love their Tesla Model 3, there are some problems that need to be addressed.

The guys over at JR Garage just took delivery of their Tesla Model 3. They are day one reservation-holders in the Washington D.C. area. They’ve had it for two days and have put about 300 miles on it.

Keep in mind, they’re hardcore Tesla fans and they already own a 2016 Model X P90D, which they’ve driven about 35,000 miles. While they say there are no deal breakers, and they love their Model 3, they share a long list of little issues that should be addressed.

Tesla Model 3

Tesla Model 3 with Autopilot engaged

Fortunately, many of the issues can be fixed via over-the-air updates or even simple changes to the car as its upcoming versions are released.

Overall, despite the list of issues, JR Garage concludes that the Model 3’s technology, price, and complete package is currently unbeatable in today’s market. Let’s have a look at what they dislike about the Model 3:

  • Everything is controlled via the touchscreen, it doesn’t tilt, button locations are cumbersome, some basic functions require three taps, and looking away from the road constantly is a problem
  • Using the navigation is very distracting from driving since the map is on the right side of the screen
  • Autopilot is not up to par. It’s jumpy, and merging and lane changing doesn’t work. You can’t change the speed without using the touch screen.
  • Piano black trim looks amazing, but it scuffs and scratches easily
  • Headliner should be black (and Alcantara)
  • Front seats lack adequate adjustability
  • Tall people’s knees sit very high in the rear seats
  • Steering may be too heavy for most drivers, even in Comfort mode
  • No automatic high beams
  • Interior reading lights are dim and narrowly focused
  • No Summon mode (yet?)
  • No key fob (which is great for Summon mode)
  • Pedals look very cheap

Video Description via JR Garage on YouTube:

Here are 5 things I hate about my new 2018 Tesla Model 3! This is coming from an owner’s perspective. I also own a Tesla Model X P90D Ludicrous. While we absolutely love the new Tesla Model 3, there are quite a few problems we think need to be addressed. Just 2 days ago, we took delivery of this car. It is one of the first non employee / non CA cars to be delivered!!

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70 Comments on "Tesla Model 3 Owner: 5 Things They Hate About Their New EV – Video"

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A quality love / hate EV relationship.

More like “love EV / hate AV” relationship.

It’s the autonomous, “you won’t miss it” stuff, where Musk has taken this car hostage. I hope people are ready for only measured updates (stuff like more pixel space, for the cruise speed and few other controls). In Model S, people wanted a better browser. It never happened, and in Model 3 it’s now gone. In Model S, people didn’t want the top controls covered by a nav screen, and now in Model 3 you can’t turn the NAV off.

Where on the internet did a choir call for any of this?

“It’s too popular”. Can’t rush in and out of the coffee shop, without talking to crowds.

(⌐■_■) Trollnonymous

“Everything is controlled via the touchscreen, it doesn’t tilt, button locations are cumbersome, some basic functions require three taps, and looking away from the road constantly is a problem”

Totally agree!

Just wait till have tried to adjust their speed in cruise control………..lol

I believe it’s


Long Tap.

We have a Gen 1 Volt with a combination of sluggish touchscreen and terrible buttons, so I suspect that the Model 3’s touchscreen control would be a breath of fresh air.

I love the buttons on my Gen1 Volt steering wheel. I use them a lot, daily.

Didn’t like my Volt 1’s touch. Many more double-strikes. At least they added more knobs/dials, after *listening to customers*.

They’re Turning no brainer tasks into unnecessarily complicated tasks to save money on a few switches..The computer is good to a certain Extent , This borders on ridiculous and may make it a deal Breaker for Me…



@Trollnonymous, “Just wait till have tried to adjust their speed in cruise control”

How many ways a driver can adjust their cruise controlled speed ? Only 1 way in all cars with cruise control ?

All my cars with cruise control I can adjust the speed while more than 1 way. Do you know what are they ?

(⌐■_■) Trollnonymous

Depends on the car. I adjust speed by controls on the steering wheel and my eyes never leave the road.
The other car by the stick and control by braille and never have to take my eyes off the road.

WTF is your point?


There are more than one way to change the speed while you are in cruise control mode.

One way to increase the speed is step on the accelerator to get to the desired speed than press the cruise “Set” button. To reduce the speed step on the brake then press the “set” button when the car is slowed to desired speed.

Do you understand now that there is more than 1 way to adjust the speed when you are in cruise control ?

WTF are you cussing about ?


(⌐■_■) Trollnonymous

…..and how do YOU decelerate when you need to……say like when PoPo (Police) enters the freeway? Do you hit the brakes like a dummy so they can see you slow down or use the controls for cruise control to decelerate?

You never noticed that pretty much EVERYONE brakes when they see the PoPo – even when ppl are driving at the proper speed? LOL

It would be interesting to follow these guys after they have a few service issues/ service center visits.

I have had a Tesla S for over a year and have never been to a service center or had any problems whatsoever so…

(⌐■_■) Trollnonymous

So it has never gotten “Serviced”?
Doesn’t that void warranty?

Service is optional if not leasing (warranty not voided).
Don’t forget there is nothing to Service appart from the cabin air filter.

Refusing to get any car inspected or serviced, even a Tesla car, is being penny-wise and pound foolish. If you want your car to wear out faster than it ought to, then by all means ignore the need for inspection at least once a year, and service as needed.


That is a simplistic answer and does not apply to EVs.

I did my 4th service only at 50k.

Now they did start changing a fluid earlier but when I was at 12k miles, they did not. They did a little more than a cabin filter. They changed wiper blades and the key battery.

So if you think my not changing a key battery until it needed replaced or the streaks I got on my windshield where being pound foolish, so be it. It was the better environmental choice.

Just because I can afford a Tesla, does not mean I want to waste money.

P-P, I almost always agree with you but not this time. I have never taken my vehicle in for “all” their “recommended” service. Anyone can chang oil (not EV relevant I know), top off fluids, check air, …). Yes, on the big stuff like coolant flush, bit many of the others are a waste of money. I have to admit however that I am not sure how that translates to owning an EV.

Do you seriously think that the “warranty would be void” by not following the suggest maintenance plan?

He listed 13 things he didn’t like about the Tesla Model 3. I’m glad he liked the car overall. If he didn’t I would be scared to see the list.

(⌐■_■) Trollnonymous

Some of those things are just…….meh.
Like “No Summon mode”? or the Piano black trim gets scuffed……..meh

Right. If everything on this list is something he really “hates” about the car, then it seems rather odd that he still likes the car.

More like, this is a list of nit-picking things, most of which are rather trivial.

The video is labeled “5 Things I Hate…” It’s too bad he didn’t stick to those five things which, presumably, are actually worth discussing. The others, presumably, are just nit-picking.

M3 - reserved -- Niro/Leaf 2.0/Outlander - TBD

Enable voice commands — saves lives.

Alexa….make it so.

Agree x 1000.

Alexa – re-buffer my streaming FM

FM was faster 40+ years ago. Now, you’ll get a scrolling arrow, and wonder if net neutrality is already gone. Instead of just having Pandora, we’ll sit and wait for a constellation of Musk’s satellites, providing a built-from-scratch, B-side, catalog.

…anyone who’s tried Tesla’s voice-requests, knows where I’m coming from.

Interesting – I must have a voice that it likes. I do very well with voice command. Generally I do very well with streaming. I mean I do reboot 1 time per month but otherwise I am never waiting – unless I skip 3-4 songs right in a row.

I hope Tesla will add gesture control. Voice control is too undependable (it works well for some, poorly for others) and too prone to interference, especially if you’re playing music or there are others in the car talking.

Ok others talking. Sure.

The voice command mutes the music.

Some words from Steve Wozniak made to Business Insider Today January 30, 2018.
Silicon Valley icon and Apple Inc. co-founder Steve Wozniak no longer believes the hype.

“Now, I don’t believe anything Elon Musk or Tesla says.”
Steve Wozniak

“But I still love the car,” Wozniak added at a recent talk at Stockholm’s Nordic Business Forum, according to a report by Business Insider.

Wozniak said he was a big fan of Tesla Inc. TSLA, -0.99% early on — and owns two Model S sedans — but is now a critic, accusing the electric-car company of overhyping its products and deflecting the blame for its mistakes.

Read: Tesla is planning to tap the auto asset-backed securities market for the first time

After years of upgrades and new sensors, Wozniak said Elon Musk and his company have promised too much and delivered too little. “I love that car, but the trouble is Elon Musk is portrayed in a lot of movies with a lack of faith and trust. . . . What he says, can you really believe in him? Is he just a good salesman, like [Steve] Jobs, and may not be there [in the end]?”

The Woz has been shorting.

No tin foil hats after Labor Day.

Yes, this very much reads like comments from someone who has recently started shorting TSLA stock.

And what does “Elon Musk is portrayed in a lot of movies with a lack of faith and trust” even mean? I know Elon has a very brief cameo in at least one movie, but what movie actually “portrays” him?

Hmm, comparing it to their Model X and Ferrari. How about comparing it to something a little cheaper?

How will autopilot handle the bumpy ride? It’s got to throw off the camera and sensors.

I’ve never read that being a problem with self-driving or semi-autonomous cars. Computers are not people. Can you point to any authoritative or persuasive citation to support your claim?

Yes, go check out teslanomics on YouTube. The road trip video.

The main problem is the Model 3 was designed with FSD in mind (I mean why else would anyone design the glovebox so that it can ONLY be opened by the touchscreen? Dafuq?), but until FSD is fully implemented (probably years away) the driving experience will be compromised.

Interesting that once again the rear seats are called out. They might be a more controversial issue than the Bolt’s front seats!

Agree with the first part. Not second. Especially if we’re comparing to GM. There, people didn’t like either the fat, vision obstructing A-pillar, or the limited rear legroom. GM did next to nothing with Volt2. If you’re tall, and put the seat back some, both vision and rear legroom are better in Model 3.

He was talking about the rear seat room in the Bolt EV, not the Volt

Guys I live in Columbia, MD. I just realized you live near me. I went to the DC store to look at the car there and I had exactly 3 minutes with it. Would love to spend more time with it. Hopefully I see you around the area.

bucricket and bro1999, Come out to an EVADC meeting (evadc.org events). We’ve got three 3’s and a couple Bolts with friendly owners that show up to meetings….

All either non issues or minor or matter of opinion.

Having to take your eyes off the road for simple tasks like wiper control, headlights, and cruise adjustments is very unsafe.

Auto wipers, auto headlights with auto highbeams, and cruise adjustments with the steering wheel buttons. All of those are either already there or can/will be added with over the air software updates.

How do you open the trunk? Is there a sensor for the trunk or you have to open the door first?

When you walk up to the Model 3, the doors unlock, including the trunk latch. Then, you have to push a button on the trunk lid.

That’s only with your phone, right? What about key card? All I see is the sensor on the B pillar.

Get a Model S………..Solved

Its funny that reading your responses above, I was prepared for a pretty negative assessment. The guys love the car in the video. The biggest gripe was about all of the commands being on the screen. If you look at any car, the number of buttons around the steering wheel is ridiculous. There is a learning curve to operate any car in today’s world. To me it is all in one place on the 3 (albeit hard to locate the first few times). There is a beauty to that. All of the other complaints can be fixed with software updates over wifi. Name one other car that is not a Tesla that has a system with wifi updates… This car is future proofed way more than any other car out there.It handles great, looks great, is a great price – yeah – you trolls and short sellers are ridiculous.

Right. As the article points out, this is a review from someone who has had the car only two days. Just as with most new Model 3 owners, there is a rather steep learning curve at first, in which people are bothered by the need to use the steering wheel knobs and buttons, and the central touchscreen, to control everything. But the consensus seems to be that after you get used to it, this is actually easier and faster than using separate hardware knobs and buttons for everything.

Here’s hoping the same guys give a follow-up video after two weeks or so, showing how their opinions have — or have not — changed.

I am wondering how much electricity would be used keeping the occupants of the car warm in winter. I hope someone creates a small propane heater that can be installed in a Model 3. What is the sense of having a range of 315 miles if you are going to use half of the battery to keep warm?

@Edgar, “I hope someone creates a small propane heater that can be installed in a Model 3.”

This is a very bad idea, it can cause a fire or too much CO.

Program the car heater about 1/2 hours before leaving the house while the car is charged.

You obviously do not drive an EV. Yes there is range loss but nowhere near 50% loss. I see about 20% on the coldest of days.

My 12 Leaf lost 50% range in the winter. It’s a real concern.

Leaf has a small battery so the punishment is more severe.

That loss is due to cold temperatures rather than using the heater. Switch the heater off it won’t make that much difference.

My Soul EV tells you what the range is with and without the heater, at the moment its around 7% difference.. But I’d guess the overall mileage is down about 20% compared to summer.

Back seat leg room is a deal killer for me.

Maybe you should test before, because I saw many videos with tall people absolutely not complaining about that in the model 3. Eg were the front seats in a normal position ? But of course the position is not as in a SUV. Once more, with what are they comparing ? Another sedan ? The model X ?

Legroom doesn’t seem to be the main issue with the 3’s rear seats. It is the rear seat HEIGHT (too low) that seems to be the problem. Like for anyone over 5’10” or so, there is virtually no thigh support which would make any long distance trip a literal pain in the ass.

I have two reservations logged just in case I find this car a must have. It would replace a 2012 Prius PiP, but the cargo room in the PiP is awesome, and the backseats are envied.

The Prius Prime didn’t do it for me, and now I’m not sure about the Model 3. I feel that my model S is too wide, but maybe that is the price to pay for better cargo room and backs seats that are roomy.

I will test drive a model 3 before making any decisions – buying one sight unseen is not for me.

I’m 6′ 3″ and I had no problem with the back seat.

Then that video had some B.S. in it, which taints the whole video for me.

Does anybody ever noticed that the mirrors are not behind the driving wheel ? The right one is even quite far. Is it a problem ? Do you have to move your head ? And in a city, do people really look in front on them ?? With cars coming from everywhere, with pedestrians about to cross, etc. So please… having the display with speed and battery capacity 5 cm away from the driving wheel is not an issue. BTW, to change music on the device integrated in my car, eg to choose a given music on the usb key, I have to push, turn, push a lot of buttons, and read a tiny LCD screen with the title on the artist and sound scrolling to make think more difficult. And using a smartphone to listen music in a car is even worth. Anyway, in 2018 at my home if I want a music, or to switch the light on, or to know at what time I have to leave to reach a meeting according to the “road load”, (…), I just say “ok google”, I do not even need to speak loudly. And I guess the model 3 is… Read more »

One thing more: frameless windows.

I have not observed anything that is a deal-breaker for me in a Model 3. Except it’s not an SUV/CUV.

The ingress/egress for a sedan does not sit well with a senior citizen.