Tesla Increases Price Of Maintenance Plans For Model S & X, Adds Additional Services

Tesla

FEB 3 2017 BY ERIC LOVEDAY 56

Purchasing extended maintenance packages for new vehicles, especially battery powered ones that don’t often break down or require service, has always been a subject to debate.

On one side, there are those who enjoy the peace of mind provided by such packages, while on the other side there are those who feel such maintenance packages are basically a way for dealers to rip you off.

Tesla Store/Service Center In Dublin, California

Regardless of which side of the fence you’re on, these packages exist and, as such, you’ll be offered the choice to add a package when buying a new vehicle and, with Tesla, the pricing and services of these maintenance packages has just changed so here’s what you need to know.

Tesla has increased the price of maintenance packages for the Model S and X while at the same time adding more services to the packages.

It’s worth noting that all new Tesla comes with aย 4-year, 50,000-mile limited warranty and an 8-year, unlimited-mile battery and drive-unit warranty,

Tesla states:

Maintenance Plans

Tesla Annual Service Inspection

Unlike gasoline cars, Tesla vehicles require no traditional oil changes, fuel filter, spark plug replacements, or emission checks. As an electric vehicle, even brake pad replacements are rare because regenerative braking returns energy to the battery, significantly reducing wear on brakes. Our inspections instead focus on checking wheel alignment and tire condition, assessing replacement parts like key fob batteries and windshield wiper blades, and installing the latest software update. Tesla recommends an annual service inspection every year or 12,500 miles, whichever occurs first, to maintain your vehicle to top performance standards.

Here’s the new price breakdown:

Tesla Maintenance Plans

And here are the various services, checks etc included with the packages:

Service Schedule

You’ll find some additional details, as well as an informative Q & A section over at Tesla’s Maintenance Plans page here.

 

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56 Comments on "Tesla Increases Price Of Maintenance Plans For Model S & X, Adds Additional Services"

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Nemo
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Nemo

reassurance = “peace of mind”
“piece of mind” = what I’m giving you

SJC
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SJC

There is only ONE service center in Denver. Colorado is a big state.

Pushmi-Pullyu
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Pushmi-Pullyu

Big in area, yes; but sparsely populated. Other than Denver, the only city of any size is Colorado Springs, which isn’t that far from Denver. I suppose Tesla will eventually put one or more service centers there, but that won’t provide much better coverage of the State for those living in rural areas. The third largest city is Aurora, a suburb of Denver, so it’s entirely possible that the Denver area will get a second Tesla service center before Colorado Springs or any other city/town in Colorado gets one.

Putting a Supercharger out in the middle of nowhere, between cities, makes sense. Putting a Tesla service center in such a place, does not.

Some Guy
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Some Guy

With Tesla these maintenance plans are a good idea since Tesla customers are beta testers.

The “faux rich” who buy these cars have no idea what they are getting themselves into.

SparkEV
Guest

Faux rich? How so? Most guys who buy Tesla are well into 6 figure income, and many over $250K, the so-called rich that need to be taxed more according to many liberals like Obummer.

Nick
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Nick

As a 250k+ earner I agree 100%!

(On needing more tax on 250k+ earners)

Syd
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Syd

I am like you and agree!

ModernMarvelFan
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ModernMarvelFan

I agree.

I am willing to pay more taxes as well. Our household income is around $280K but we feel like we can’t afford Tesla since our mortgage is super expensive… That is price to pay to live in California.

Nick
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Nick

+1

Location location location. ๐Ÿ™‚

William
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William

Tesla buyers haven’t a clue about what “they are getting themselves into”. Service contracts are ok for a fixed cost of ownership over the warranty terms. Also, lower depreciation of Tela model S is going to be shocker compared to other ICE luxury cars. When Tesla buyers get an idea of what their true cost of ownership actually is, they should be Tesla owners for life.

jelloslug
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jelloslug

Haters gonna hate.

pjwood1
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pjwood1

The need for a service plan is a symptom caused by a condition known as internal combustion engine ownership.

SparkEV
Guest

Not true. Many Tesla had drive train replaced.

Big Solar
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Big Solar

drive units, and how many since they realized there was a problem?

SparkEV
Guest

And there lies the problem. You can’t know for certain what other problems will appear after warranty expires. There’s also the issue of ludicrous+ mode wearing out things quicker.

In any case, service contract is not only the symptom of ICE as pjwood1 has alluded.

Pushmi-Pullyu
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Pushmi-Pullyu

Any drivetrain replacement would be under warranty. Whether or not you bought the service plan would be irrelevant; either way it would cost the owner nothing for the first 8 years of ownership. All Tesla cars* should be under warranty until 2020, since the oldest were made in 2012.

*Logically, there will be some exceptions (such as wrecked cars), but I think most of my gentle readers can figure those out as well as I can.

pjwood1
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pjwood1

+1 It shouldn’t be an up hill battle on this website, to recognize how many fewer parts Tesla’s, and all EV’s, have. It’s really simple, and threatening to servicing dealers and OEMs who are right there to sell myriad parts, proprietary fluids, and design their fasteners and connections so they keep that service captive to the dealership.

Just about everybody in GlobalAuto, or AAM, has been rent-seeking long enough. What Tesla “offers”, and what owners of ICE have no way around, are completely different rents.

Pushmi-Pullyu
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Pushmi-Pullyu

I said:

“All Tesla cars* should be under warranty until 2020, since the oldest were made in 2012.”

Oops, I’m forgetting the Roadster, which debuted in 2008. I should have said “All Tesla Model S’s and X’s”.

Reno_Dave
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Reno_Dave

Many of these services are the same as for an ICE vehicle because cars are mechanical.

Brake fluid is hygroscopic (absorbes moisture from the air,) an typically should be replaced every couple of years, and possibly more often in really humid environments.

That’s because under extended periods of braking, as the brakes and fluid in the calipers grow hotter, the absorbed water can boil, dramatically reducing braking ability (gasses compress, but liquids don’t).

SteveB
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SteveB

Silicone brake fluids are not hydroscopic

Reno_Dave
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Reno_Dave

True, DOT 5 Silicone brake fluids don’t absorb water, but Tesla’s use DOT 3 and 4, glycol-based brake fluid, which do.

GrokGrok
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GrokGrok

Ah, the disconnect between the salesman telling you what a wonderful car you’re looking at, and the closing papers guy who warns you you’re buying a potentially unreliable lemon that may need expensive repair — unless you purchase the service plan. If Toyota and lots of others can throw in free routine maintenance for the X couple of years, you would think Tesla probably could, on what is ostensibly a more reliable car. Or at least, have you go elsewhere for the absolutely routine stuff any competent shop can presumably handle (tire rotation and alignment, windshield wipers, air filter), but do the other stuff for free. The real question isn’t in these first few years, anyway — it’s what maintenance will cost as the car ages after these first few years, and what it would cost in a one alternative (Tesla) service monopoly. Can I see your out year plans, or at least a price chart?

Pushmi-Pullyu
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Pushmi-Pullyu

“If Toyota and lots of others can throw in free routine maintenance for the X couple of years, you would think Tesla probably could, on what is ostensibly a more reliable car.”

How is a Tesla an “ostensibly” more reliable car than a Toyota?

If Toyota made any cars with an average sale price of $95,000, then probably a Tesla would be more reliable. I think statistics are pretty clear that a Tesla has lower maintenance costs than the average gasmobile of similar price.

Now, if you compare a Tesla to considerably more down-market cars, ones which are much simpler and have less on them that can go wrong — like a Toyota — then yes, you’ll pay more on average to maintain a Tesla car. Welcome to the real world, where replacement parts and service on more expensive cars tend to be more expensive.

Tesla service centers aim to be revenue-neutral; to make no profit on their service. Good luck finding any brand of gasmobile for which you can say the same!

Go Tesla!

GrokGrok
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GrokGrok

I’m not anti-Tesla at all. I had a Model 3 reservation until I decided I really don’t want a sedan (I would have hung onto a Model Y reservation). However, if I’m spending $95,000 plus on a Model S/X, if Tesla really believes the drive unit fluid needs to be serviced (or does that really mean just “inspected”?) at 12,500 miles, I’m kinda thinking it should be included in the price as a gratis “well car” physical to head off possible warranty and/or safety issues.

Nix
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Nix

Since they don’t repeat that specific fluid service on their service chart, it is likely that they use a break-in fluid for initial fill. Then on the first service, fill it with a long-life fluid. I’m not seeing anything to worry about there.

Pushmi-Pullyu
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Pushmi-Pullyu

I remember some comments pointing out that there is at least one German auto maker — was it Mercedes-Benz? — which does offer free service for several years on its cars, or at least those cars in the price range of the Models S and X.

Cars compete in many respects, and buyers put different priorities on which factors affect their buying decision. If you choose your next car only among those for which service is included free for several years, then likely you won’t be buying a Tesla car. I’m not at all saying that’s “wrong”; everyone should decide for himself, based on his individual needs, what car is best for him.

But on the other hand, you could simply add in the price of a Tesla 4-year service plan, when considering the purchase price.

Just sayin’!

Golf
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Golf

Another price increase. They just took away unlimited supercharger use and did not reduce the price of the vehicles. Think my ev shopping just got pushed back to 2020 or later.

Anon
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Anon

Someone has to pay for the significantly increased cost of AP 2.0 hardware in every car.

Pushmi-Pullyu
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Pushmi-Pullyu

Hmm, I was thinking this is to pay for Tesla’s need to increase the number of service centers in areas or regions where delays in scheduling service have become all too common.

(โŒโ– _โ– ) Trollnonymous
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(โŒโ– _โ– ) Trollnonymous

“ev shopping just got pushed back to 2020 or later.”

I figure my ass is so far back in the Modell 3 wait/line that it won’t be till 2020 for my order……lol

Besides, here in CA, the HOV stickers expire 12/31/2019. I want to see what they come up with next. Hoping for another HOV sticker with 5-6 years use.
If nothing? Oh well, no loss for me. 2020 is the target year for me for another car anyway.

Ron
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Ron

everyone needs to understand these are elective services. they’re not necessary. you can get your tires rotated for free at Discount Tire and never pay for a Tesla service… if you don’t want to. (warranty not affected) it’s different for combustion cars… they void the warranty if you don’t service it.

Stimpacker
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Stimpacker

Yes, they are not necessary. They are just a means to get more profit. Crazy to think you need to replace fluids and battery after 1 year.

So much for Elon’s promise of no rip-you-off service. This sounds like VP McNeil’s handiwork.

John
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John

I think you need to go re-read the list.

Stimpacker
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Stimpacker

Yup, clear as a bell. Perhaps you should read it before commenting?

Foo
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Foo

Um… what was the old pricing? What was the increase the headline baits us with?

For some reason, insideevs always frustratingly omits that key detail (the previous thing) in “something changed” stories like this.

MTN Ranger
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MTN Ranger

If you don’t get the drive unit fluid change at 12,500 miles, does that affect your warranty? I’m surprised to see that listed.

(โŒโ– _โ– ) Trollnonymous
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(โŒโ– _โ– ) Trollnonymous

A more interesting question is….

How much is that service if you don’t have the plan?

AlexEU
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AlexEU

I own a 4wd 2015 BMW which is now requiring the first service after 2 years and 23k km on the clock. The price is 323 euro. Dual motor Tesla needs 525 euro service after 20k km or one year.

Maybe, on your side of the pond the European brands are charging more than Tesla but here in the EU a premium gas powered car is cheaper to service.

I’m not convinced that Tesla statement about huge difference to gas cars makes any positive sense.

Nix
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Nix

BMW enthusiasts commonly service sooner than that. The common comment is that BMW magically cut down how often the car needs serviced the instant BMW started providing free service… Just a coincidence I’m sure, and has nothing to do with BMW’s profits. Basically they provide minimal service to get you through the warranty period. If you drive your BMW they way they should be driven, and you want it to last a good long time, enthusiasts prefer the service schedule from before BMW was footing the costs to service the car.

The issue is so widely known among BMW enthusiasts, that the Technical Editor of BMW CCA Roundel Magazine keeps a PDF of real service requirements for enthusiasts that he will email anybody interested. For contact info, search on this:

Mike Miller
BMW CCA Roundel Magazine
maintenance schedule

TM
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TM

Glad I signed up for 8 yrs at $450 per year for my 85D when I had the chance.

(โŒโ– _โ– ) Trollnonymous
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(โŒโ– _โ– ) Trollnonymous

+1

(โŒโ– _โ– ) Trollnonymous
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(โŒโ– _โ– ) Trollnonymous

Here’s what I don’t like about these warranties/maintenance plans. Note this goes for ICE products too.

They never cover the years you have your loan.
3 or 4 years?????
Aren’t most purchase loans 5-6 years?

Some Guy
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Some Guy
What’s this, general Tesla bashing day again? Just two months ago, there was a nice article on this very site, comapring the Service plan cost for other vehicles in the Large Luxury Sedan class (you know, the one Tesla kicks the ICEers asses in with the Model S in the USA). Here is the link to the article I’,m referring to. http://insideevs.com/tesla-maintenance-cost-compared-german-luxury-cars-video/ Turns out that even after the increase in service cost, Tesla is still way cheaper than comparable vehicles. 4 years all in, Tesla charges now 2325$ / 2400$ / 2750$ respectively, and twice that for 8 years and so on. (before it was 2100$ for 4 years or 4000ยง for 8 years) What does it cost for other Largeb Luxury sedans, taken from the article? Audi A7: alomost 8 k in 4 years BMW 7 series: 1st year free, but the next 3 years you pay over 10 k, and 6 k for year 5! Mercedes S class: almost 7 k for the first 4 years, and a whopping 11 k ONLY for year 5 Imagine that, the service cost of a Mercedes S class in the USA in 5 years buys HALF A BOLT (or base model… Read more »
Nix
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Nix

+1

Canbonbon
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Canbonbon

Hmm…. My Porsche has a 4 yr maintenance plan for $2300. So not sure why the big rant about Tesla low maintenance costs. Looks like they are either same or *MORE*. So much for low maintenance costs with EVs.

JyBicycle
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JyBicycle

Most automakers have 4 year/50,000 mile warranty and 5 year/50,000 mile power train warranty. I guess Tesla doesn’t trust its reliability.

https://www.warrantydirect.com/car-manufacturer-warranties.aspx

Pushmi-Pullyu
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Pushmi-Pullyu

More FUD from a serial Tesla basher.

Tesla offers an 8-year, unlimited miles drivetrain warranty on all of its cars except the lowest-trim Model S60. If I recall correctly, the new S60 does have a mileage limit to the warranty.

Canbonbon
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Canbonbon

No idea where they got the numbers for Audi. How can Porsche charge less than Audi for 4 yr maintenance? I highly suspect those numbers. Looks like they are skewed to favor EVs. I won both a Mercedes and a Porche and I can tell you that numbers look fake. Looks like they pulled them out of you know what.

Yogurt
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Yogurt

Teslas maintance plan makes stealerships look like a good deal…
475 in year three for about nothing…
Wiperblades if needed??
Tire rotations if needed??
Inspection??
Alignment if needed??
New key fob battery??

Most of this garbage is done for free at stealerships…

and FYI to the Tesla fan boys who think I am bashing them and have boo boos on there feelings…
Well in this one instance I am bashing them and they deserve it but other than that I heart Tesla…

(โŒโ– _โ– ) Trollnonymous
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(โŒโ– _โ– ) Trollnonymous

The only thing I’ve ever gotten free in your list from a stealership is the inspection.

Of course they ~have~ to do that so they can bend you over and do a Rambo on you for the rest.

I’m pretty sure most here will agree.

Pushmi-Pullyu
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Pushmi-Pullyu

Yogurt claimed:

“…I heart Tesla”

Quite clearly you don’t. If you’re going to frequently post biased Tesla bashing comments, then at least have the decency to admit it.

Huhu
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Huhu

Those plans don’t need to be purchased, not affecting Tesla warranty. It is just a peace-of-mind purchase, for those who are still ICE-minded or too rich.

Alan
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Alan

If I decide to for the Model 3 (72,000th+ position), I may just skip the first four years (except for brake and battery fluid changes), buy an extended warranty and then be forced to do servicing from years 5 to 8.

For extended warranty, I believe we need to get the annual service done.

Nix
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Nix

Out of curiosity, how are you determining your position?

Counter-Strike Cat
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Counter-Strike Cat

People will be shocked, when Tesla shows the prices for the Model 3 options…

Get Real
Guest
Get Real

Not as shocked as they will be when Nissan finally stops selling its 1st Gen Leaf 8 plus years after its release you Nissan troll!