Rivian Hits 100 Service Centers Ahead Of R2 Rollout

Hundreds more mobile service vans are also fixing cars on owners’ driveways. Will it be enough, though?

Photo by: Rivian

By: Iulian Dnistran

May 4, at 4:54am ET

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Rivian checked off a big milestone this past quarter.
The American EV startup opened its 100th service center ahead of the first R2 deliveries.
That’s a 35% increase from last year.

Buying a car from an EV startup can be very exciting. You get the latest and greatest hardware and software, along with plenty of performance. But things can go sideways quickly if something goes wrong—just ask Fisker Ocean owners.

Having thousands of service centers where you can fix your car is still a traditional automaker’s biggest advantage, but EV startup Rivian is slowly catching up. During the first quarter, the California company opened its 100th service center in North America, with an additional 680 service vans ready to fix stuff on owners’ driveways, even when they’re not around.

Rivian's service network now has 100 locations in North America. Yellow dots represent locations that are under construction.

Photo by: Rivian

The company that brought us the fantastic R1S and R1T—and is now gearing up for the first R2 deliveries—has steadily increased its service footprint. The startup now has 35% more service locations than in the first quarter of last year, when it had 74 centers. That number increased to 81 in Q2 2025, then to 95 in Q3 2025, and 97 in the last quarter of last year, according to the company’s latest earnings report.

The number of Rivian Spaces—basically new car stores—has also increased, with prospective customers now having access to 39 locations across the United States and Canada. That’s a 44% boost compared to the same period last year. What’s more, Rivian’s own DC fast charging network is now nearing the 1,000-stall mark, with 973 Rivian Adventure Network Chargers up and running, 38% more than in the first quarter of last year.

This is all great news, but there’s still work to be done. As Rivian ramps up production of the R2, which is more affordable and mainstream than the flagship R1 EVs, there are still vast areas of the U.S. where physical service centers are nowhere to be found—and none are planned for construction. According to Rivian’s service center map, there are precisely zero locations in North Dakota, South Dakota, Wyoming, New Mexico, Louisiana, Alabama, and Arkansas, as well as the vast majority of Canada, which has just two service centers.

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Mobile service vans can make up for the lack of physical locations to some degree, but if a car can’t be fixed on the spot, then owners need to face the harsh reality of tow trucks.

With hundreds of thousands of R2 SUVs expected to roll off the assembly lines in the coming years, a legitimate question might pop up in the minds of customers who have probably never owned a Rivian before: How big a headache will servicing be?

So far, the EV startup’s cars have finished toward the bottom of the reliability charts, so getting it right with the high-volume R2 is extremely important.