EV-related problems and repairs are an important and very interesting topic. First, because EVs are new and the issues are quite unique, and secondly, because sometimes the repairs are expensive.
***UPDATE: We have received info from ID.Furkan, confirming that the charge port door was accidentally broken by another EV driver (according to an image from the surveillance camera). Thankfully, insurance handled everything:
"It was a 3rd party person who walked past the charging port and accidentally broke the port because his side got hooked to the charging port. Which as result it over-extended the charging port door, created the dent because of the cover that's also extended on the inside and all the pins of the cover broke as a response to the push."
"Situation: On the right of the ID4 there was a Tesla Model 3. so the charging ports/covers are facing each other. And as you know EU parking spots are relatively small. In this situation, you can't walk forwards as you normally do because the cover/door of the id4 is that wide on the open stance. Needed to walk sideways for that part, but entering the vehicle isn't a problem because it wasn't that close to the car. After putting his own cables to the trunk, walked normally to the front door and got hooked to the port and so it was accidentally broken. It happened. it broke, its repaired, end of story”
Here is a story of a brand new Volkswagen ID.4 with a broken charge port door. The owner, who is also running the ID.Furkan channel, suspects that it maybe was damaged somehow (incidentally) while charging or by a person.
"The thing I was scared the most happened pretty early on my ownership of this car. The charge port door + cover got damaged while publicly charging."
Despite the fact that the problem was relatively small, the total cost at a dealership was €450 ($537), which is pretty substantial.
Well, the exterior part of the charging port door (all-white) can be purchased for €50, but it requires painting (€60). The damaged charging port door has generated an additional cost of €140. Fixing the dent - €130. Labor and installation were just €35 plus Misc. (€35).
On top of that, we would add also wasted time. But let's now stop for a while and think about whether the charging doors are simply too large and susceptible to damage?
This is actually a very interesting example. When cars are parked side by side, and someone squeezes between cars, bad things might happen.
The charging port doors seem to stick out more than mirrors and as we all know, manufacturers of most brands are using folding mirrors automatically to take up less space. Hyundai is even folding cameras that replaced mirrors!
ID.Furkan proposes to maybe use an elastic band to minimize the probability of damage, but of course, it's not a permanent solution.
The more we think about it, the more we like the solution introduced by Porsche (and some other manufacturers), however, it might have its own weak points:
The good thing would be to minimize the size of the charging port door or open at an angle.