Tesla Statement On Recent Website/Twitter Hacking
As many know by now, Tesla’s website, Twitter account (along with the CEO’s Twitter) were all hacked over the weekend.
And while it took the company a solid hour or so to retrieve both its and Elon Musk’s Twitter accounts, it took much longer for the website to be recovered. Full details on the event can be found here.
It turns out the whole ordeal was apparently because AT&T’s customer support was not so good.
To that we say, “What new?”
Now Tesla has issued a statement on how it all went down.
“This case is under investigation, here’s what we know: Posing as a Tesla employee, somebody called AT&T customer support and had them forward calls to an illegitimate phone number. The impostor then contacted the domain registrar company that hosts teslamotors.com, Network Solutions. Using the forwarded number, the imposter added a bogus email address to the Tesla domain admin account. The impostor then reset the password of the domain admin account, routed most of the website traffic to a spoof website and temporarily gained access to Tesla’s and Elon’s Twitter accounts.
Some customers may have noticed temporary changes to www.teslamotors.com on their browsers or experienced difficulty when using our mobile app to access Model S. Both were due to teslamotors.com being re-routed.
Our corporate network, cars and customer database remained secure throughout the incident. We have restored everything back to normal. We are working with AT&T, Network Solutions, and federal authorities to further investigate and take all necessary actions to make sure this never happens again.”