Tesla Owners Report Waiting Hours For Open Supercharger – (w/video)

3 months ago by Eric Loveday 76

Despite being the most robust charging network in the world, Tesla Supercharger usage still often exceeds capacity.

Supercharger Line

Such was the case during the recent solar eclipse.

Tesla’s robust Supercharging network was tested before, during and after the recent eclipse. The extra usage resulted in lines and up to 4 hour waits.

There were numerous reports of lines at Superchargers, but the video above captures the situation quite well. The line is some 15 Teslas deep with waits reported of up to 4 hours.

Tesla has massive Supercharger expansion plans in the works (here’s the 2017 expansion goal), but we’re still rather doubtful it will be enough to support the hundreds of thousands of Model 3 set to hit the roads in the coming years.

Our advice to future Model 3 owners is to expect waits at all Superchargers and to seek out alternative charging methods if at all possible, because the situation certainly does not appear to be improving.

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76 responses to "Tesla Owners Report Waiting Hours For Open Supercharger – (w/video)"

  1. bro1999 says:

    “Our advice to future Model 3 owners is to expect waits at all Superchargers and to seek out alternative charging methods if at all possible, because the situation certainly does not appear to be improving.”

    That’s some sound advice.

    1. L'amata says:

      BTW: there were lots of people Lined Up at Gas stations . Those Big Goofy Looking SUV’s Take 20minutes to fill up..

      1. Fill up says:

        Yeah, and I can drive over 800 miles on a fill up. How many times did you have to stop in those 800 miles?

        1. (⌐■_■) Trollnonymous says:

          And how much $$$ did you send to the OPEC Prince to swallow their goo???

          Then you farted out the residue without any care.

          1. Brave Lil' Toaster says:

            LOL! That’s literally the best description of gasoline consumption I’ve ever heard!

          2. Scramjett says:

            If you’ll permit me to wax philosophical: I think this has to do with competing viewpoints on practicality. To EV advocates like us, of course driving 800 miles on gas (side note: I question that figure, on a good day from a minivan or SUV, I’ve barely cracked 400) is impractical because of the ecological damage, unlimited sums of money to self interest oil companies and the obvious (to us) funding of terrorism through foreign oil.

            However, to many others, these existential threats or impacts do not exist in their calculus. To them, practicality is going 800 miles on a single tank without needing to stop for anything more than a potty break at a rest stop. And it’s not as if government or society goes out of their way to remind us of these externalizations. Indeed, they’d much rather we not think about it at all. I can understand that viewpoint even if I don’t agree with it or practice it myself.

            I think that at some point, there will be enough chargers so that these wait times are not as big a problem and people will learn to do things like stop and have a proper rest, take a meal and maybe even socialize a bit, while waiting for their car to charge. But, then again, maybe people will be able to travel by high speed rail and ultimately hyper-loop?

            The point is that EVs and their charging infrastructure are in their infancy while the fossil fuel era is beginning its end. There are bound to be some growing pains on the EV side and death rattles on the fossil side.

          3. Annie says:

            What happens in a few years as the dead batteries pile up? What’s replacement cost for these batteries?

            Battery disposal may end up being a nightmare.

            What about an accident and the electronics are out. Can the doors be opened manually? Electrical problems exist in all sorts of devices.

            1. Scramjett says:

              Really?! Ok, here goes:

              Nothing happens, they’ll be recycled. Replacement costs are non-issue as they nearly always outlast the cars. Additionally, all have warranties of 10 years or up to 100,000 to 150,000 miles depending which state you live in.

              Battery disposal is a non-issue…ever hear of recycling? It’s required by law and batteries are nearly fully recyclable.

              You do know that most cars still have mechanical means of opening doors right? Even the electronic parking brake in my Volt has a manual release. I expect that as electronic control systems start proliferating, manual overrides will be included in case the electronics fail.

              If you don’t know, ask. We have a large community of knowledgeable people here that (mostly) don’t mind answering questions. Don’t just assume answers because then you teeter on spreading FUD.

    2. FISHEV says:

      It’s interesting as Tesla last stats on SuperCharger usage were that only about 10% of Tesla owners use the Super Chargers.

      Other thing of course is timing, no doubt like most public chargers the SuperChargers sit idle most of the time. Even Tesla’s 30 minute recharge for 170 miles is too long for “prime time” charging.

      It also gets back to the main point of EV’s that it all about range and home charging, not on the road recharging. In that regard the 300+ mile range of the Model 3 will stand out.

    3. pjwood1 says:

      Well, we know solar eclipses happen all the time. /sarc
      http://tinyurl.com/yckybgpq

      I can’t think of when this condition would be more predictable? Probably some lines at gas stations, too.

      1. bro1999 says:

        Solar eclipses….and like….major holidays such as Thanksgiving/Christmas. I believe a previous “Supercharger apocalypse” event was experienced a couple years ago around Christmas.

        1. Ash09 says:

          Hmm, suddenly my Chevy Volt with its gas engine backup doesn’t sound so bad. Yes, I’m still reliant on oil at times.

          But I only use gas on long trips anyway, which is also time I’d rather get to my destination as fast as possible without having to find a charging station and hoping I don’t run into this situation mentioned in the article, or worse, a gas car parked in the charging spot.

          I’ll eventually move onto a pure EV. But until there’s more charging stations, longer ranged and lower priced EV’s, and faster charging times, plug-in hybrids are a great interim car to get people used to driving electric without the range anxiety.

          1. chris says:

            Agreed. Volt is the best platform for an electric car. It’s too bad that incentives don’t match full EV’s. I believe it is the main reason for lack of success.

            1. menorman says:

              Depends on the locale. In California, they’re eligible for basically everything that the Bolt or TM3 is.

              1. (⌐■_■) Trollnonymous says:

                ……and the upcoming registration increases will not affect the Volt……lol

                Go figure!

            2. Brave Lil' Toaster says:

              Waah! Waah! I need my security blankie!

              When we make big demands on charger infrastructure, we make that infrastructure grow. Tesla and others can clearly see that the demand is there, and are willing to work to meet it.

              Imagine if the headline were “nobody ever uses Tesla superchargers, even in the busiest times” or ChaDeMo or CCS.

              *That* would be tragic. Long wait times at the busiest times? Bring a book. Be a tourist. Have lunch.

              The entire *point* is to replace the gasoline infrastructure because it’s killing us. Relying on it is not going to change anything.

          2. Larry says:

            I view the Volt as a compromise, but, like you, I found it perfect for the eclipse excursion – enduring solid traffic for hours leaving the eclipse site, at least I had no worries about running out of motive power. For day-to-day use it’s all-electric, baby! Some day I will be able to go BEV, but until then the Volt serves better than any other solution I know.

        2. pjwood1 says:

          Quick, lets everyone move to 10 states, for next Christmas.

      2. philip d says:

        Exactly. We left on Sunday to go to our destination to see the eclipse. It had nothing to do with Superchargers but everything to do with avoiding huge traffic jams full of people all waiting until the last minute to travel at the same time.

        Obviously during the holidays not everyone can take off from work early to avoid peak travel but many times it can be avoided.

    4. Dragon says:

      That’s some troll advice. Rather one sided to ignore the lines at gas stations during the same period. The once per decade solar eclipse rush is hardly normal peak conditions.

      The usual charger media reports on during holidays is Barstow between LA and Vegas which can see waits of a couple hours. Tesla recently added 10 chargers to Vegas and is constructing two more superchargers on that route, one with 18 stalls and one with FORTY stalls. In light of these expansions, to say “the situation certainly does not appear to be improving” is pretty trollish.

      Follow the network expansion at https://supercharge.info/

  2. Ricardo says:

    And that selling 80k Euro cars. What will happen when we want to electrify 12k Euro Fiat Puntos (you know, real mainstream cars)? 20 hour wait? No my friends, we are not there yet. Either someone figures out how to make money supercharging other people’s cars, range extenders or much better tech.

    1. Brave Lil' Toaster says:

      What happens when we need more chargers?

      We’ll build them, of course.

      But what if we need more!

      We’ll build them, of course.

      They’re really quite cheap compared to all of the alternatives. I have every confidence that growing demand will result in growing supply.

  3. Tosho says:

    That’s the problem with “free” stuff. People start depending too much on it and using it even if they don’t really need it.

    At least the M3 won’t have free supercharger access. This should prevent overcrowding on most charging locations…

    1. Ricardo says:

      Yeah, I think Tesla is a bit guilty that some of us really expect and want free energy. The hype strikes back and now no one wants to pay for the damn thing. On the other end, some people actually think that in a few years they will be able to sit at home and print a happy meal so, I don’t know, maybe it’s just in our nature.

      1. William says:

        Forget the happy meal! Please print me up, along with all the other model 3 reservation holders, a Tesla Model 3 & Model Y, and of course, the half dozen or so Tesla Superchargers at all our undisclosed personal discreet locations.

        That promised Tesla factory, that builds the Tesla factory, that we all have been patiently waiting for Elon to get up and running, is still supply constrained.

    2. John in AA says:

      Actually “free” stuff appears to have nothing whatsoever to do with the long lines reported in the story. The problem is an unusual event (the eclipse) causing many cars to need to charge along the same corridor at the same time, because the event was localized in both space and time. This is similar to, but more severe than, holiday peak travel, when lines have also been reported at some locations.

      “Free” has zero relevance here. The relevant thing is that the SCs are by far the most practical option for long-distance charging because they’re fast. Compare less than an hour to charge an almost-empty battery with SC vs. overnight to charge with L2. It’s obvious that even if it cost a premium to SC vs. the cost of an L2 charge, the drivers of these cars would STILL be queueing, because even WITH the queue it would still be faster.

      (One might go into a tangent about market distortion by “free” goods leading to a shortage of competitive DCFC infrastructure but first, it would be highly speculative, and second, it would be a tangent.)

      N.b. I don’t dispute that the occasional long lines flash crowd event is a problem. Not sure how to fix that, until then would rather live with the risk than revert to ICE.

      1. William says:

        The Tesla Semi roving truck fleet, with on board Super Chargers, and massive batteries on board! That is the fix for annual one time events in different locations at different times.

      2. SparkEV says:

        Free charging has everything to do with Supercharger waiting. If Supercharging cost as much as 20 MPG gas car, many wouldn’t have driven Tesla instead driver a gasser. The environmentally conscious, and super cheap like me, would’ve stayed home and watch it on youtube.

        Even for the length of waiting, having some high priced supercharger slots would allow some who’d rather spend the money than wait 4 hours for free. The price can be “auctioned” where it goes to the highest bidder, effectively zero wait for those willing to pay.

        Supercharger clogging mainly due to free chargers is my biggest worry about getting a Tesla with tens of thousands of Tesla S getting lifetime free charging. Sure, I can live with minor fit and finish quality issues, but constant clogging without the ability to pay for better access is going drive me nuts.

        That’s why Tesla is a “wait-and-see” before I get it (though 3 is damn damn tempting!).

        1. John in AA says:

          Interesting points.

          First paragraph, you say that if pricing was set punitively high, people would be discouraged from driving their EV. OK I guess but it’s a huge leap from “free is bad” to “make it so expensive people won’t even drive an EV but instead will burn gas”. The latter is, among other things, exactly contrary to Tesla’s mission, so I wouldn’t hold my breath.

          Second paragraph, it’s a revenue opportunity to charge the rich(est) whatever the market will bear in order to jump lines. Not explored, what are the logistics of this — when the airline industry does this they have human beings who manage the lines to make sure first class boards before economy, and they don’t even do a very good job of it, not to mention it’s one of the most hated industries. Human-in-the-loop clearly doesn’t scale to SC sites. In any case, changing the queueing order wouldn’t reduce the line length or average wait time, it’d just reduce some wait times and increase others. So, not actually a solution.

          Third paragraph, “constant clogging”, is not factual. AFAIK there is not one single SC site that’s *constantly* clogged. Some are occasionally clogged, a few are frequently oversubscribed. The latter, Tesla is building out. For my part as an occasional road-tripper, I have literally never once had to wait for a stall at an SC site. I’m sure the time will come, but it hasn’t yet in over two years.

          Also to the third paragraph, not stipulated that waits are “mainly due to free chargers”. I think it’s been established that other than some urban sites, waits are mainly due to synchronized travel events (holidays, natural disasters, eclipses, etc). Of course if you happen to rely on one of those oversubscribed urban sites, that’s a problem for you, but it’s wrong to suggest it’s generally true.

          ISTR you frequently post some variant on this “charging should cost more” theme so you probably won’t be convinced. Probably you should stick with your wait-and-see approach.

          1. SparkEV says:

            You stated ““Free” has zero relevance here” to which my reply shows exactly why free has everything to do with it. What I put in comment is simple minded example, but Tesla could certainly manage their charging MUCH better if not for free.

            As for constant clogging, all the superchargers may sit empty all the time except for few days that I and thousands of other wish to use it. Every. Single. Time. As far as I’m concerned, that’s constant clogging that can be addressed if not for free charging.

            1. John in AA says:

              Oh well. One of us is wrong and I don’t think it’s me, or put differently, you have not convinced me with your post or your many earlier posts, and I imagine we’ll never agree on this point.

  4. Ricardo says:

    Supercharging as a business faces two serious battles. First, there are hardly any electric cars on the road today and… as we fans like to say, you charge at home. So, half a dozen cars on the road and they mostly charge at home. Well, there’s a recipe for success. Second, some of us have this funny notion that electric cars should be free or close to free. There was a lot of uproar in Britain a few years ago because a provider decided it was time to charge for the electrons. “Oh my god, I bought this Nissan Leaf and now all of a sudden I have to pay for the energy I consume. And it’s almost as expensive as gasoline. Oh the traitors. This is outrageous.” So… yeah, it’s not going to be easy

    1. Someone out there says:

      The uproar with Ecotricity wasn’t so much that it’s no longer free but that the suggested scheme was badly designed. They acknowledged that and made changes.

    2. Tosho says:

      True, charging stations will probably never be a viable business. They will have to be subsidised by something else (car manufacturer, government, selling stuff at the cahrger…)

      1. James P Heartney says:

        Most gas stations are sited with a convenience store, so you could say pumping gas isn’t a viable standalone business either.

  5. Alltesla says:

    Are these people traveling interstate?, Or are they locals trying to get free juice?

    If they are locals, I hope they wait 10 hrs next time

  6. bro1999 says:

    I read that 1 factor that contributed to the Supercharger backups were owners that were charging way past 80%. One guy even reported he saw several owners probably charge to 100%. That and degraded, <50 kW Supercharging rates reported.

    1. John in AA says:

      Tragedy of the commons, I guess. Once you’ve waited for hours to get to the SC, I can see the motivation to say “damn it, I’m charging to 100% because I really want to skip over the next SC stop where there will be a long line again.” Not saying it’s a good decision, but it’s understandable.

      If there were L2 collocated with the SCs, people could in theory move over to that to complete their range charge, L2 is just as fast as the end of the SC taper anyway. They probably wouldn’t move IRL though.

    2. James P Heartney says:

      They could set the superchargers to not charge past 80% if all are in use. Also I like the idea of ancillary Level 2 chargers. If you’re waiting 4 hours to charge, you could probably just top up with a Level 2 instead.

    3. SparkEV says:

      I saw Tesla P85D at Chademo. It started tapering at 81% to 39 kW (from 110A at 80% to 100A). That’s slower than SparkEV!

      When you’re getting it for free, people just don’t care about others. They take all they can, Tesla or Maven Bolt drivers.

      Free charging SUCKS!!!

      1. (⌐■_■) Trollnonymous says:

        “When you’re getting it for free, people just don’t care about others. They take all they can, Tesla or Maven Bolt drivers.

        Free charging SUCKS!!!”

        Totally agree!!!!

  7. Koz says:

    There will always be stations and locations where special circumstances cause issues no matter how many Superchargers are around. The real question is what cause the choke points, are the causes knowable in advance, how often is it an issue. An eclipse is a unique event but is known. Some gas stations probably had issues too because of unusually high usage in concentrated areas. The even was known and they could have planned for an extra filling in advance but that can only do so much to prepare. Tesla can do little except try to repair any Chargers that aren’t functioning properly. Hurricanes and extended power outages wreak havoc on gasoline access. I have never waited a second at a Supercharger yet and Florida but I’m sure it will happen some day. Luckily there there are Level 2 chargers all over the place now and still increasing rapidly so I’ll have options when that day comes.

  8. Someone out there says:

    Maybe they should limit the free charging to only a few chargers on every location, for example 2 free and 4 paid for chargers in a 6 charger location.

    1. SparkEV says:

      And dedicate at least one charger for the highest bidder. Frankly, I’d like to see bidding for every supercharger spot. Some may want to sit under a tree shade (or avoid due to birds). Then when empty, they are free.

      But it’s too late for that now. There are way too many free charging Tesla S, and Tesla’s plan is (was?) to bill by kWh, not by time or percent.

  9. Brandon says:

    You know what would help, is if range and charging were based on an 80% charge. That is, you couldn’t charge beyond 80% anyway – but you didn’t know that as it would say 100% charged.

    Your battery would last longer, charge faster, no one would knows the difference or care. Problem is the batteries are still way to expensive to pull off this trick.

  10. CDAVIS says:

    @OP Eric Loveday said: “…Our advice to future Model 3 owners is to expect waits at all Superchargers and to seek out alternative charging methods if at all possible, because the situation certainly does not appear to be improving.”
    —–

    Who is “Our”? Loveday? InsideEV? Tesla Owners?

    I disagree with OP Loveday’s predication that Model 3 owners should “expect waits at all [Tesla] supercharges” so I’m certainly not included in the “Our”.

    Also, OP’s Loveday’s advice of “seek out alternative charging methods” because unless those alternative methods Tesla Destination Chargers or home charging it’s certainly not going to be anytime soon more convenient & reliable than the Tesla Supercharging Network.

    Having said all that, for sure the more Tesla Superchargers in addition to more non-Tesla specific Superchargers the better

    1. pjwood1 says:

      But you have to admit, @OP Loveday has done a wonderful job chumming the waters, today.

  11. CDAVIS says:

    The article photo caption:

    “Despite being the most robust charging network in the world, Tesla Supercharger usage still often exceeds capacity.”
    ——–

    As a Tesla Model S owner of over 2 years that has made many long-range trips in my Model S I’d say the above photo caption would be accurate if “often” was substituted with “rarely”.

  12. Gazz says:

    Open up the network so other manufacturers can contribute.

  13. WARREN says:

    This is why a i3 which could go 150AER, 150Gas, could really be the safer bet than all the 100% electric offerings currently out. 150 AER miles would he almost triple the capability of other PHEV, and cover 98% of your trips. Then the 3 minute stop to put in 5 gallons of fuel would be more practical than going out of your way to finding a charging station and possibly waiting in line when you find one. The i3 would easily be capabLe of this when the 120ah batteries come out, if BMW chose to do this.

    1. pjwood1 says:

      I think what you’re saying is true, with far less electric range. There’s no material economic difference between 98% electric and 85% electric, as can also be done for a great many with closer to 50 miles battery range. It also comes down to the engine, and size of the gas tank. Is it up to the task? Does it have 2.5 gallons, or 9 gallons? Don’t want to make frequent gas stops, after that eclipse.

      Plan people, plan.

  14. bibig71 says:

    That’s why supercharger need to recharge faster. If it takes 5 to 10 minutes to recharge it will take the same time than gas stations and it will handle better more cars.
    Otherwise even with 40 stalls station, you will wait.

    1. zzzzzzzzzz says:

      It doesn’t matter that much if it is 5, 10 or 50 minutes. High power charger cost would be higher by the same number, grid connection cost would be higher, peak demand chargers and cost per power would be about the same or still to expensive to keep idle spare capacity.

      The fundamental problem is that current Li Ion batteries are by orders of magnitude too expensive to provide long term storage. Any chemical fuel provides storage for very little cost. As long as station tank is not empty, you can continue to dispense fuel at full speed.

      Drove 1000 miles on that day, saw traffic jams at times but no lines at gas stations. No I was not crazy enough to drive BEV 1000 miles. It would be physically impossible to fit into time frame for us. Barely made it on time even in gas car by increasing speed somewhat. It would be no option in BEV.

      1. Brazenhead says:

        It doesn’t have to be a high power grid connection. As EV batteries get retired off the road, why not tie them into a supercharger to add a buffer between the EV and the grid? That way the supercharger batteries can charge from the grid more slowly and avoid demand charges, and also be able to provide enough energy for the EVs to charge quickly.

        1. Bill Howland says:

          You are right of course, but then you do have added equipment costs as well as increased energy usage which in my area with its ROCK BOTTOM energy usage charges would granted not be a big deal.

          Tesla is a special case – only Tesla has a business model where the Supercharger Capital and operating costs are ‘Not Material’. They’d be ‘material’ for everyone else not using their business model.

          So before we see ubiquitous superfast chargers, I expect battery costs to have to come way down first. Of course, then more cars will have much longer EV ranges, and there will be less need for the fast chargers..

          But that is all still in the future. It will be interesting to see if the 350 kw things catch on – I personally don’t think they’ll make as big a splash as expected since they haven’t ironed out who precisely is going to pay for them yet.

  15. MichFin says:

    I remember leaving the Daytona 500 a few years ago and it took me 2 hours to get to the expressway ( a couple miles). These things happen when 100x more people are using the infrastructure. Over time there will be more charging stations and people will learn to plan better.

  16. James P Heartney says:

    Current lithium-ion battery tech is at the “good enough” stage, i.e. it’s OK for most uses with smart management. What it isn’t is quite usable enough to deal with dumb management, which is what you can expect from mass market consumers.

    So you get people using SC as their basic charging strategy, and then they’re surprised this causes faster battery degradation. You get everybody crowding the SC during big events like an eclipse, and doing stupid stuff like charging to 100%. You get thoughtless users leaving their cars blocking the charger for hours. Etc.

    Eventually this should be fixed by developments. Solid state batteries that charge faster and don’t degrade. Autonomous EVs that charge themselves. Meantime we’re seeing the teething problems of an emerging technology.

  17. westchester EV says:

    It would be interesting to get the data from Tesla on that specific SC the average amount charged, average charging % on start and completion.

    I did a Tesla Roadtrip, with 80 Tesla’s in VA. Obviously at SCs there was some waiting, nothing more than 30 minutes as people did not charge to 100%. Next SC+ a cushion. Most understand that coming in low gets the fastest charging speeds.

    1. Waiting says:

      Must not have been too long a road trip! 80 Tesla’s hitting one supercharger…that is going to take some time. 3-4 hours? If it had like 12 stalls. Guess road trips in a group like that not a good idea.

  18. WadeTyhon says:

    Poor Tesla owners! I wish I could drive my Bolt out into the middle of nowhere for a major astrological event with dozens of other EVs and be able to charge in just a few hours! 😉 I would have been waiting at an L2 station or an RV park.

    Seriously, most these chargers are probably very rarely used and did not have enough stations to accomodate such crowds.

    Eventually charger availability will improve, but situations like this do still show that a PHEV is better for the average person right now.

    1. John in AA says:

      “Astrological”? Ahem.

  19. Waiting says:

    Wow, and you had to pay extra to sit in line. Good job Elon!

  20. Dan says:

    This is a little sensationalized. OK, maybe a lot sensationalized. In the two years I’ve had a Tesla, I’ve never seen a supercharger wait, or even full for that matter. The most I’ve ever seen is 3-4 cars charging in +/- 8 stalls. From what I’ve read this is a CA only problem because there are so many Teslas there and people use the superchargers as daily chargers instead of for what they’re intended for, road trips. The nav tells you how many bays are free, and in CA there are thousands of superchargers. If you REALLY are on a road trip and need to charge, you have many options, and I’d assume that 1+ spot somewhere along your route would be free immediately. I’m hoping to pick up my Model 3 in Fremont after Christmas and drive it home to Florida. I don’t have the slightest concern about waiting for a Supercharger on the way.

  21. j says:

    I heard some reports of the Hopkinsville to
    Louisville trip taking nine hours, after the
    eclipse. (Which should be under a third of
    that.) So, that was people waiting on the
    parkway for six hours in their gas cars.

  22. darth says:

    Gee there were a lot of cars in certain areas after the eclipse. Duh. My ICE rental car took 5 hours to travel on I-85 a trip which normally is done in 2 hours. But you don’t see articles posted about “thousands wait on highways due to not enough capacity”. But the reality is there were many times more people simply stuck in traffic than were waiting for charging, but that’s not news because it happens all the time.

  23. TM says:

    Would have been nice to say how many SC locations had issues.

    We took the 85 D from phoenix to North Platte Nebraska and had no problems. We were also with a group of 10, so that once in North Platte, we rode with others so that we wouldn’t have to take a chance on a key S.C. location being available.

    I agree, the network is just barely useable for road trips, but once they get a major convenience store chain to add chargers, the situation will be a lot better.

  24. ElectricFan01 says:

    Queueing Theory would be the test really for this article. Without the actual raw data of all the states of charges of the cars, number of cars, number of connections, sequence of cars etc..etc. Raw data available? But it’s interesting to see/think current limits, but a visit by an installer in a day could add 2 or 3 more stations for example.

    Its kinda the same for gas (petrol) stations, maybe 8 pumps on 2 big underground tanks. Add more pumps? Allow only 5 Gallons per customer to get good through put. Fun Fun Fun..

    But all in all its an SLA (service level Agreement) when you use a service..Do they exist for Gas(Petrol) or Electricity??

  25. Tyl Young says:

    As Tesla grows over 2017 and 2018 we will need a quadrupling of supercharger locations. Each location will needs 30-40 individual charging pedestals. We DO have two on the way. Kettleman City CA and Baker CA. I’m sure Tesla is very aware of it’s future supercharging needs and, now that the Model 3 is hitting the road, Tesla’s focus will move more toward the supercharging network. Multiple high capacity locations along heavily traveled routes, infill, many completely new locations may indeed be on the way as Tesla continues to grow. It is a huge lift. I am amazed at what they have done so far and wish them tremendous success as they move forward. One company doing it all! Watch and learn as they get it done.

  26. Assaf says:

    Interestingly, with our Leaf we experienced little to no QC wait for 7 different charging sessions in OR and Southern WA.

    Traffic jams caused us far more delayed than all the charging and waits combined.

  27. MB says:

    I think this is disingenuous reporting. The data is small here. I drove with a friend in my X 900 miles roundtrip and there was always a space available. The worst was one supercharger with 4/4 filled, but for a small amount of time. I took the fourth. No time was wasted charging as these were useful brakes (food, restroom). By far the traffic took far far more time.

    1. pjwood1 says:

      +1 California, alone, is where the problem blipped. So, what do you do? You build more chargers. Take a look at the cones (<6mo old):

      supercharge.info

      Where Superchargers used to come in 6, and 8 stall configurations, many are now being built with 10, 12, or greater.

  28. Terawatt says:

    Good illustration of why charging needs to get much faster still! It’s not really about the time you spend charging, but rather about how much infrastructure is required to cope with peak demand.

    This may be an issue – very occasionally – for several more years. But I’m very optimistic battery tech will improve to the point where this is no more of a prøven than with ICE, and do so within a few years. Right now however this is one of the few advantages enjoyed by ICE; worst case refill time is significantly shorter.

  29. PureDigital says:

    Eric, I was quite surprised at the tone of your coments about the wait times to charge Teslas at Chargers in or near the eclipse path, you said “but we’re still rather doubtful it will be enough to support the hundreds of thousands of Model 3 set to hit the roads in the coming years.

    Our advice to future Model 3 owners is to expect waits at all Superchargers and to seek out alternative charging methods if at all possible, because the situation certainly does not appear to be improving.”

    For you to equate this event that compressed an estimated 100 million people more than lived there already in to what was mostly rural country in the eclipse path that was only 65 miles wide and imply it was a misstep only for Tesla is disengenous. This event has forced great demand on an area of little supply which would naturally affect Tesla Super charging as well as all other chargeing services which are much less capable. The fact is that days before ,during and after the eclipse there were/are massive gas shortages in many areas within the eclipse path. I live in Oregon about 50 miles north of the path and almost every gas suplier in Eastern Oregon ran out of gas and were out for days. People are still trying to get out of the area because of this. Not to mention the prices went up masively for gas that was availible in every state the eclipse went through, with higer prices the closer to the path you got (Not the case for Super Chargers). How do you justify targeting Tesla so broadly for such a one time unique event without reporting Every other mode of transport was haveing supply problems even Avgas was in short supply. Best to research after you see videos of Tesla’s line up waiting to charge from a unigue event and report it like it is only Tesla’s waiting to cahrge and every one else has no problems. Unless of course you are biased in favor of hybryds like the volt and enjoy unfair back handed slams against Tesla. By the way I own a Leaf but took a gas car to the eclipse because it had more room for my gear. The trafic in Oregon was the worst the state has ever experienced even cars that had full tanks took 8 to 10 hours to travel 100 miles out of the area on the 21st.

    http://www.kgw.com/news/eclipse/gas-shortages-long-waits-reported-at-central-oregon-stations/465012913

    http://www.kgw.com/news/gas-stations-run-out-of-gas-in-central-oregon-ahead-of-eclipse/465015972

    http://nbc16.com/news/local/solar-eclipse-causing-gas-shortages-throughout-oregon

  30. Bill Howland says:

    I had proffered a solution over a year ago to this congestion problem which would have improved the utilization of the charger bays and ancillary electrics while increasing the convenience of those truly on vacation and ABSOLUTELY needing to charge to get to their next stop, while not violating any previously publically made Tesla commitments.

    This of course, was immediately shot down by all the self-appointed big experts (including those who knew, and know nothing about traffic control (traffic in this sense being customers to be served), electricity, or basic costs.

    I then repeated the idea later to even a more hostile response.

    I stated I’d wager tesla’s ultimate solution to the problem might incorporate some of the fixes that all the big experts said were impossible. We’ll see.

    If the model “3” sells as good as it is projected to, then there WILL be some changes made, which will be fun to compare and contrast what they actually do to what the current situation is now.

  31. ElectricFan01 says:

    I was getting a fill of gas (Petrol here) today, I just picked a queue for a pump, the two pumps in my line were filling up. But the owners here go into the shop to pay for the fuel, and maybe buy some food\snacks etc.
    Filling a car with fuel here is half the time spent with paying\half fueling up. At least with electric charging I can pay with a swipe of my card at the charger, without holding the fueling hose at the same time. Just an observation on the process.

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