Tesla Model 3 Issues: Frunk Won’t Open, Glovebox Won’t Close: Video

JAN 16 2019 BY MARK KANE 56

Tesla Rangers solved the problems with ease

Tesla Canuck released a short update on issues with the Tesla Model 3 in Canada over seven months and on the Tesla support experience.

The car seems to works fine beside two minor problems – one simple and one making life in winter annoying. The first is the glovebox, which refuses to stay closed while driving. The second one is a broken frunk, which won’t open. If you can’t open the frunk you will be in trouble because this is the only way to refill washer fluid.

Tesla’s service experience on site was called awesome, so let’s hope that all Model 3 owners will be dealing with only such minor issues.

From the video description:

After 7 months, a couple of things broke on my Model 3 the other day. Frunk won’t open, and the glovebox won’t stay shut. Pretty minor, but annoying since I can’t fill up my washer fluid and it’s mid winter. This is my first experience with Tesla support…and they are awesome!! Content index is below. Catch me on the next one if this isn’t of interest to you.


  • Introduction: 0:01
  • Glovebox won’t stay closed: 0:41
  • Frunk won’t open: 1:44
  • Tesla Canuck almost takes a header: 2:41
  • Frunk issue continued: 2:51
  • Support experience: 4:02
  • One more thing: 6:00
  • Fat hands: 6:42

Categories: Tesla, Videos


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56 Comments on "Tesla Model 3 Issues: Frunk Won’t Open, Glovebox Won’t Close: Video"

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What the Frunk, indeed. Hope it does not happen to my TM3s. This might be climate-related issue.

Car isn’t designed for a cold climate?

Car companies do cold weather testing.

One doesn’t open, other doesn’t close…. and so the world is still in balance.

OMG you really need to surf the internet to open the the glove box?? HAHAHA OMG this Elon has been smoking bit to much… And you people are spending 50+ tsd for this??? Ipad Sofa on the wheels…So what do you need to do to start the car?? Google it first? O man, if this car wouldn’t be semi autonomous, there would be accidents all over the place already! Hell you can´t use it otherwise at all!! And hell, you cant use your phone while driving but must use you iPad to turn your light or whatever on… OMG such a disaster of a car! It started so nice and than the greed and grass kicked in and there it was the idea one could save on a decent car cockpit…

Looks like you are from Germany. You should buy an E-Tron.

Maybe Markus should buy an EV first before lamely trying to bash Tesla which is competing with and BEATING the German luxury/sport auto OEMs that he probably works for.

He’s probably not old enough to drive but hey I see he relies on technology too by responding here…he just cant see this is where all cars are heading.. connected like individuals have become with smart phones etc.

BS, could be from any country (ya, he’s not using a US keyboard).
The obsession of Tesla fanbois with Germans is crazy.

Yes, I know fellow Germans. We have the wonderfull ä and ü and ß. The hate against Tesla here in Germany amazes me all the time.

While I don’t totally agree with his post some of those things are “make it different just to be different” nonsense. Is the screenshot the only way to open the glove box? What’s next square wheels?

I don’t think Tesla is doing it to be different, their car is electric and all its functions are electrically controlled from one source a bit like humans. Its only logical to add the glove box door as its the last item left and would otherwise require a key for locking when there is no key!

So a simple handle in addition to the screen is no good? You could still lock it the way you do currently. It’s more about cost savings.

Sorry no! Having access via the driver makes it more secure and as pointed out by others there are plenty of open storage areas in the car.

The Model 3 has enough storage bins as to make the glovebox irrelevant. The glovebox is used to hold some manuals and important papers. It is seldom used, but is easily locked for security.

” some of those things are “make it different just to be different” nonsense”


Nice troll attempt, but no thanks.

Correlation is NOT Causation.

What you have to do to start the car is unlock the door. If you can’t figure that out you shouldn’t be driving.

I had a Mercedes van. A front wheel fell off backing out of my driveway.

OMG, OMG, OMG. BMW recently recalled 1.6 million cars for fuel leak that could cause fire. Audi recalls over 1 million for faulty coolant pump that could cause fire. VW….well, doesn’t need saying. Don’t get your lederhosen in a twist.

Articles like this are a predictable troll fest. Trolling is on the rise again off late on this site (are the screenames Markus, Aaron385 and Chris recent arrivals?), maybe something for the moderators to take a look at if they are interested in keeping the comment section a place of interesting discussions and a source of further info rather than the pointless troll fest it so often is as trolls successfully disrupt any meaningfull discussion.

Talking about issues like this seems appropriate when a model is new and there isn’t much info out there to inform buyers of potential problems. But with hundreds of thousands of TM3s on the road now, such news is better left to the many Tesla owner forums, IMHO.

this is why that Glove Box design (control by touch screen) was another hubris at Tesla.

Just because you can do something doesn’t mean that you should do it. Controlling everything including the glove box from the tablet is just bad design. A simple mechanical latch is cheap and reliable and more importantly easy to use, replacing it with an electronic latch serves no purpose, all they accomplished was to make it harder to use and introduce something that can break. It will cost Tesla hundreds of dollars to make the house call to fix something that should never have broken in the first place.

Correlation is NOT Causation.

Actually the electronic latch does server a purpose. The idea is eventually the car will be autonomous and available for ride sharing. You will be able to lock any ride share people out of the glove box, unless they need to get where it can be unlocked remotely. It’s also handy to keep valet drivers out of it as well.

Eventually? 10 years from now, 20 years from? If it is more than the current life of the car, then does it matter?

I think it is probably designed for “rental”

So couldn’t you electronically lock the glovebox the same way you do currently AND have a simple handle for those who aren’t using their cars as a autonomous taxi in some future world?

So if the lid used a simple mechanical latch anyone could open how would you suggest locking it for security since there are no keys? Maybe a key only for this one item so if left home or lost it becomes useless. Or maybe use the inbuilt mechanism but have a latch anyone could open so where’s the security? If you have a better idea lets hear it instead of whining!

As I noted above, the Model 3 has enough center console storage bins as to make the glovebox irrelevant. The glovebox is used to hold some manuals and important papers. It is seldom used, but is easily locked for security.

Pretending to be one of those Tesla fanbois.

“How dare inside EV publish one of those articles that portraits negatively against Tesla? They have been tainted by oil interest. Their editors must be oil shrills. They must have been shorting Tesla stocks. This is totally anti-Tesla!”…

You actually read articles about the Model 3 just to trash the car and owners? You must have a really sorry life.

No, I was making fun of those fanbois who usually attack anyone who remotely dare to post anything negative against Tesla by “acting like them”.

There is a difference between trashing owners and car vs. trash the fanbois who aren’t really useful. Apparently, you jumped in here to attack me for making fun of those fanbois, so you must be one of those fanbois who are too dense to know the difference.

I had the first stage of the frunk latch break last month. From reading on the two major Model 3 social media groups, it is very common lately. The fix took a little less than an hour – involved going from under the front bumper and is pretty inconvenient to fix according to the mobile service tech. He replace both sets of latches just in case.

Sounds a bit like the door handles on the S (and X?). Not sure if Tesla has come up with a better design for those, but I hope they will eventually for the 3. Especially if it’s as common as you say.

Does anyone know why they break? Poor latch materials, failing actor?

They really don’t know. The tech said it may have been a bad batch. That doesn’t seem likely since I have a 142xx car and some people have VINs 50,000 higher with the same issue

Blown out of proportion? How widespread is this? I am a TM3 owner in WA State and the TM3 has 11k on the odometer. Best car I owned so far (after German, French and Japanese cars I owned Germany and the US). So called traditional car makers have problems as well, I would agree this particular article rather belongs to a TM3 forum than a general ev site.

Not a single issue with my cheap Peugeot 208.

PSA group (Peugeot+Citröen) are amongst the worst-quality cars in Europe, just above Renault and Fiat.

So, you should gamble and play lotteries more often.

If you want me to believe that QUALITY is a characteristic I should expect from your product, try actually inspecting said products before dumping them on the customers. Add this apparently common problem for TM3 to the ever growing list of stuff like paint, body, panel gaps, manufacturing tolerances, BSODs, etc. This is the stuff that makes any Quality Inspector cringe at seeing show up so commonly in a delivered product. Ever heard of test engineers? The concept of six sigma? I’ve seen these cars rolling off the delivery trucks in abysmal shape. What happens in a few years when all these hammered out in a tent behind the barn TM3s start falling apart like worthless garbage? It’s no wonder there has never been a manned SpaceX flight, that’s Challenger 2.0 in the making at this rate. Before you smash that thumbs down button and move on, I’m talking about quality defined as “the degree to which the product was produced correctly.” Think about it. See if you can name one carmaker that is churning out a lower production quality vehicle in America right now. Closest I can think of is a late-90s Kia.

Sympathetic to everything except your SpaceX comment. *No one* in the US has produced a manned space vehicle since the space shuttle. You’re left relying on 1950s Soyuz tech from Russia (pretty embarrassing).

Meanwhile SpaceX is the only game in town with new ideas and proven solutions (until BO does something).

Fair enough. I’m not rooting for Bezos. I’m just a bit ticked off that we are loading up cargo ships full of American made TM3s to send all over the planet that will represent American EV manufacturing capability so poorly.

Who gives a Frunk that your frunk and glovebox have malfunctioned,just more fodder for the trolls to trash Tesla. Some minor faults are best left till its proven they are a major design faux pas before handing these sad individuals reason to comment.

2018 sales market share
Among the alternative powertrains(excluding gasoline), electric has 19%, plugin hybrids at 10%. Combined these 2 gets 29% share which is more than the hybrids at 28% share.
Diesel still rules at 43%

Its mostly the vans and trucks where diesel still rules.

I think Tesla is great, but the idea of going to a screen to open the glove box is just bad design. If you want to open the glove box, it’s because you want to get something out. Your hand needs to go there anyway. Just have some sort of release at the glove box.

Just like computers at work. Everything is done by computer and when the network goes down, everything gets disabled. Nothing is on paper anymore. We have back up servers. When the main server goes down, we switch to a back up server. when that fails also, we go to back up server #2. Chance of both back up servers failing is extremely slim, like I winning the Powerball.

But Tesla apparently doesn’t have hidden back up manual switches or latches.
In an electronic age, a back up or contingency plan is a must. Musk must think of these situation.

Did they buy a heat gun to thaw the latch? Did they then WD 40 the mechanism?

Sorry, the hottest news is Glovis lines has now docked the SECOND ship to send ANOTHER 3000 to Europe.
What we know….Glovis lines/Pier 80/once a week/Europe bound. How do we know? Marinetraffic.com
Tesla fans will appreciate this news. Glovis Captain almost to panama canal now. Glovis Cosmos just snugged up to pier 80 in SF bay. Elon’s mule train will begin unloading at Zeebrugge, Belgium in EARLY Feb AHEAD of schedule.

We had the glovebox issue and fortunately it was an easy fix for a short Ranger visit.

At least you didn’t have to take the gloves off, and go to Moe’s to demand satisfaction!


Wow, for a $70K car, this is not nice to see!

It’s funny that the two guys that started the “Model 3 Owners Club” ended up buying other cars.

I had this problem last August when my M3 was a month old. A Tesla ranger came to my house and fixed the problem in my driveway. It took a couple of weeks to get the appointment. The tech tried to release the secondary latch by getting a tool under the partially open frunk but you need small hands for that. He ended up releasing the latch by taking off the right front wheel and the wheel well liner to access the release. He then replaced the latch mechanism. It took about 45 minutes from start to finish. The tech showed up on time and it was the most convenient auto service appointment I’ve ever had.

Must be an EV naysayers gremlins conspiracy, or an evil plan of the legendary short sellers

Hmm I see a business opportunity.
Build a frunk opening tool.

I have never had to return my Camry to a Toyota dealership in 223,000 miles of driving. Tesla still has much to learn about quality.

My two Toyota (2005) /Lexus (2002) cars had many issues: leaking gas tank recall, broken front door hinges, auto door locks malfunctioning, cheap plastic parts breaking, O2 sensors failing, oil sludge issues, premium radio speakers crackling, transmission issue, etc.