Tesla #1 In Service According To Consumer Reports
With a score of 93 overall, Tesla is ranked #1 in service in the latest Consumer Reports survey of owners.
Though falling 7 points shy of a perfect score, Tesla is the only automaker with the top rating in all four categories: quality, price of repair, timeliness and courtesy.
Receiving the top rating in price of repair runs counter to the various reports that claim the Model S is extremely costly to fix, so we assume those reports are either mostly bogus, or just rare occurrences where repairs happen to be costly. As the survey results show, the price of repair for a Model S is typically low, probably free most of the time since it’s warranty work.
This #1 service rating for Tesla comes despite naysayers insisting that automaker-owned service centers are not beneficial to consumers. All of the other listed brands that were beaten by Tesla employ the traditional franchised dealership model.
Tesla CEO Elon Musk is proud of Tesla’s service rating: