Survey Says: 85% Percent Of Electric Vehicle Owners Are Happy They Switched From Gas

APR 29 2017 BY MARK KANE 34

EV-Box’s survey of over 850 electric drivers shows that 85% are happy having switched to electric driving.  While insufficient charging infrastructure is raised as a concern by most (55%) of the EV drivers.

Nissan LEAF

The main reason to initially purchase electric vehicles turns out to be a contribution to a more sustainable future (51%), although we still believe the “EV grin”, the smooth driving experience and advanced technology is something that will win over consumers in the long run.

Also interesting to note, is that 55% of those surveyed say they have never used a public DC fast charging station. Further to that, some 56% indicate that retail areas are the top locations to add charging facilities.

“A survey of over 850 electric drivers based in Europe and North America, as well as a “Manifesto for Electric Mobility”, was released publicly during rEVolution 2017, an annual gathering for e-mobility thought leaders that brought together 240 industry participants on the 14th of March in Amsterdam.

The e-mobility manifesto was created by a group of 12 thought leaders from EV-Box, ENGIE, EVConsult, Renault, Jaguar Land-Rover, E-Laad, The Municipality of Amsterdam, Urban Foresight, and Fastned, all of whom shared their vision on the future of e-mobility and what drivers, businesses, associations, and government can do to increase adoption of electric cars as well as improve the experience for the user.

Amongst many insights and recommendations, the manifesto clearly states that to increase the pace of transition towards sustainable mobility for electric vehicles, the following has to happen:

  • For the general e-mobility stakeholders: To cooperate and implement interoperability between different countries and EV charging providers;
  • For the charging providers and operators: To enable direct and mobile payments. Drivers should be able to pay for any charging session with any method, hassle-free;
  • For the semi-public charging facilities: To empower and support the expected rise of electric vehicle adoption by installing smart charging infrastructure at their parking sites;
  • For the automotive manufacturers: Create new services that allow drivers to charge their car in an easier way, and begin producing new batteries that can be charged faster
  • For the Governments: To assist the charging providers in standardizing their services and products by implementing more public charging stations, and create or continue financial incentives to motivate their citizens to acquire an electric vehicle.

The full manifesto has been shared publicly and can be accessed at

As per the survey, the insights are shared in the manifesto as well; the most notable findings are as follows:

  • 51% of electric drivers say that contributing to a sustainable future is the main reason to purchase an electric car
  • 55% of electric drivers are unhappy with the current availability of charging points
  • 47% of electric drivers want to have online connectivity on their home charging station to track and bill their charging sessions
  • 42% of electric drivers say that the main incentive to buy a charging station is to charge faster
  • 55% of electric drivers have never used a public fast (DC) charging station
  • 56% of all electric drivers rank retail areas as the top location to add charging facilities

The survey was answered by electric vehicle drivers, with the majority of respondent’s male (91%) and above 45 years old (58%). The respondents come from The Netherlands (40%), United States (35%) and 32 other European and North American countries, including United Kingdom, Canada, Norway, and Germany.”

source: EV-Box via Gas2

Categories: General


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34 Comments on "Survey Says: 85% Percent Of Electric Vehicle Owners Are Happy They Switched From Gas"

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“55% of electric drivers have never used a public fast (DC) charging station”

That’s hard to believe, unless 55% surveyed had EV that did not have DCFC capability. Since none of the PHV have DCFC other than i3, and PHV is about half the EV sales, it wouldn’t be surprising 55% never used DCFC if PHVs are considered EV.

Many people only use their EV for commuting. So therefore it is easy to believe that many charge only at home.

Even just for commutes, there are times when you need longer range, such as you forget to plug in night before, forgot to close to garage door when you left and had to rush back, really cool restaurant you found while goofing off at work that you want to try after work.

Or maybe I’m just absent minded and goofing off at work.

Forgett to plugin ? The first thing a ev driver does when getting out of a EV is to plugin. Our Teslas are always plugged in you alway have enough juice to get to a supercharger but superchargers are not public ?

Well, I for one “forgot” to plug in last night. But that was more about the charge timer and my car’s boneheadedness about using it.

I turned off the charge timer (once again). It’s largely just a pain in the butt, even if it does help the grid deal with the load I put on it, which is pretty much “yeah, whatever”.

It wasn’t a big deal though for a couple of reasons: #1 is that I work across the street from a shopping mall that has level 2 chargers, and #2 is that I had more than enough to get to work and back anyway. I’d only done about 20 km yesterday, it just wasn’t all the way to 100% this morning.

Some other days aren’t so lucky though. But if I can get to work without any trouble, I’m golden.

I believe it too. In over a year of ev driving i have never charged outside of my garage. For longer trips I usually take a flight, hate driving for hours on end. I do have a ChargePoint card which will probably go unused…but i got it just in case.

Until I got my Model S I never used DC fast charging. In fact, my Leaf did not even have the option. My i3 did but I never needed to use it.

Sparky, I think you’re in denial here. And it’s not just you; a lot of the “purist” EV advocates posting to InsideEVs seem to be in denial about how much the average driver would want to avoid having to wait for something like 15-45 minutes while his car charges. I think it’s pretty safe to say that BEVs will never become mainstream while that situation continues.

My take on this is that a sizable portion of those who own BEVs only drive them within their electric range, and that if they need to go farther in a trip, they use another car which has unlimited range; a gasmobile or PHEV.

However, it may be a mistake to claim that 55% of BEV drivers have never used a public EV charger. So far as I can see, there’s no breakdown in Fastned’s survey between BEVs and PHEVs. So at least some of those are PHEV drivers who use the car’s range extender when the battery runs too low, rather than depending on en-route charging at a public EV charger. That is, of course, precisely how PHEVs are designed to be used.

Regardless, then, 55% may not have used public charging. One group never goes beyond their EV range and always charge at home. Another group just use their ICE when the EV runs out, then charge at home. In both cases they didn’t use public charging.

And this is only based on the survey sample. I wasn’t surveyed, and I haven’t used a public charger, but I do use a charger at the Nissan dealership (I don’t consider that a public charger as it is right in the middle of the dealership and only available during their business hours, others might classify it as a public charger), and I do charge at a private property on some longer trips. If there was public DCFC where I live then I would drive more distance and use it, so there are some who do not actually have the option (we have 1 L2 charger in my town, why would I sit there for hours rather than at home?).

Your perception is based on your situation, which is obviously different to the situation of these 55% who have not used the public charger.

“MAINSTREAM” has to be defined…EV adoption in suburban areas is urban/city not likely..mainstream in rural areas not ’til those 200+ mile cars are common.

We are suburban and found overnight charging even on L1 is do-able for most our driving needs. Probably still handy to have an ICE around. With L2 at home just about eliminates the ICE need in suburban areas. We’ll now rent for longer trips, if free loaner not available at BMW dealer. Our savings in driving ONLY BEVs are significant so the occasional rental is no big deal.

And many have a second vehicle that is an ICE or PHEV hybrid so don’t need D.C. Fast chargers on long trips.

With the current infrastructure. I go to shopping centers that offer free level 2 chargers before I go to paid chargers. If there is a CHAdeMO charger in the area, I go there. Even if I have to pay for it. But with limitations. $8/session with a two hour limit is too steep for me. $0.60/Kw on a CHAdeMO is fine.

A shopping center near by has free L2 charger. That thing is always occupied. When I shop and come out to check, it’s occupied by different car. As such, “free public L2” are all but useless. It’s like playing the lottery.

If they were useless, they would remain unused. Clearly, they are useful, but rather insufficient in meeting the demand in many cases.

Yes and these chargers are usually taken by people employed there. It sucks really, i have a charging area at my shopping area and often see the same cars.

85 % only? i was thinking in the range of 99. I dont know what those 15 pc are driving

It would be interesting to see the vehicle range of the EVs that the unhappy 15% ers were driving. My guess is probably under 100 mile range.

Hi William,

Excellent question. I’ve checked internally, and indeed the biggest dissatisfaction comes from people driving lower range electric cars.

Amen to no gas!

Did they also survey ex-EV drivers? If not, there is some survivorship bias here. The most dissatisfied drivers will no longer drive an EV.

This is an excellent, and unassailable point regarding the survey results, if possibly not so for the illustration.

Hi Four Electrics,

As I was one of the people leading the survey, we did ask only to electric vehicle drivers. We don’t know if they’re current or old EV drivers – we generally just asked to people that are driving or drove an electric vehicle for a minimum period of 6 months.


How many participants only have an EV? Seems to be a low number…


H notting,

We only asked to electric vehicle drivers. 851 of them replied, and it’s already one of the biggest surveys.

There’re some others with 2000+, similar responses.

someone should come up with 150 kW DC charger Gigafactory, so that every mall can afford to install it on very parking spot. People will pay for goods and pay for 20 mins of fast charge simultaniously in one transaction. It’s as simple as that. Everyone will be satisfied.

As a 7 month 2017 volt owner, I almost never charge anywhere but at home. At 10 cents a kilowatt hour at home it makes little sense to pay 6x that amount at commercial charging stations. By the way, am ecstatic about the volt!

Experiences are so varied: Getting solar panels led to getting our first BEV (savings were first reason, then performance, then finally sustainability). Then came the second BEV (tired of “who was going to drive the EV”) we installed Level 2, and began to look at local DC charging option now with 2 car-demands on our solar production. Within 7 miles we have FREE combo DC charging available at two dealers (our BMW has two stations, and the Nissan has one). Ideal conditions to benefit from the EV revolution.

How often have you actually driven to a dealership for the purpose of using their EV charger, as opposed to using it because you were already there and it was handy?

I have the impression that most plug-in EV drivers wouldn’t consider it convenient to use a charger located at a dealership, but I’m willing to be persuaded otherwise by people with first-hand experience.

Okay first I’m will often go to our BMW dealer to get the i3s washed, and then certainly charged. If it’s a quiet day, I can drive there.. charged up.. hanging out.. free coffee.. free popcorn.. go for a walk.. read my current book.. so it’s very convenient (my last session pulled 15+ kWh).

Only limited by dealers hours of operation. If it’s late at night then EVgo DC usually available. Three in our area and one also within 7 miles. I get 30 minutes free as part of the 1 year CPO BMW i3 promo.

Right now .029 / kWh is cost of L2 solar charging at home. I guess I bother just because it’s available.

Actually just once this past week just for charger..the other two times, I was in for that free wash. It’s a Pensky dealership and the staff definitely attend to customer satisfaction.

While 98% of my charging is local those out of town trips are critical. And thus the need for charging preferably fast charging. Just because it is not common it does not mean it is not important. Would you buy a house that only has power 98% of the time?

I went all BEV with 2 i3s. Out of town means rent a car…for us that is seldom if at all. One of the BMW dealers does supply free loaners to their i3 customers

My family owns 2 Nissan Leafs, 5 years driving electric, and we can’t imagine going back to gas! We rent a car or fly for trips longer than 200 miles. Minnaepolis has great charging infrastructure, and enough DC fast charging to get me a ways out! I use DC fast charging several times per month, free at Nissan dealerships. I charge my cars with community solar electricity. Love my EV’s

“we can’t imagine going back to gas!”