A Tesla Model X Goes Through An Enhanced Final Quality Check In Fremont, CA...but perhaps too late for Mr. Lyon's early X delivery
A disgruntled Tesla Model X owner has taken Tesla to court in California due to malfunctioning features and finishes that the claimant says are unacceptable. Defects that, as of yet, have not been repairable by the company, thus stating his $162,000 all-electric SUV is a lemon.
What makes this case interesting, besides the fact that many of the issues raised in the lawsuit are ones that have been made known by other early Model X owners, is that the owner - Barrett Lyons, would appear to have no ax to grind with Tesla outside the vehicle itself. Lyons already counts the Roadster and Model S as part of his collection that he is happy with. So, it would appear to be "one of Tesla's own" looking for relief from the Model X.
...but in the case of a California X owners they apparently don't know when to stop (via Edmunds)
Mr. Lyons details some of the issues via the Courthouse News Service:
"The doors do some weird, wicked things. If you get in and slide sideways and accidentally tap the brake, the driver's side door slams shut on your leg. That's not a very nice thing to have happen to you."
He also adds:
- the doors have "slammed shut" on his wife, and also,
- flung open in their garage (damaging the Tesla and his other gear),
- the Autopilot in the rain is excessively dangerous, noting that "it causes the car to swerve into different lanes",
- the power front doors are opening into cars (and other items),
- the center touch screen freezes repeatedly,
- the Autopark is only working properly 10% of the time,
- the 2nd row seat makes the driver's seat fold forward, etc
As a result, the owner is now asking the court to make Tesla buy back his Model X - for the $161,970 he paid for through a May 13th filing in Placer County Court - as well as his registration fee, damages for breach of warranty and California Lemon Violations + court costs.
"You buy a car like that, you expect it to work," Lyons said to Courthouse News, "It's become clear to me that the car wasn't ready for consumers. The service center is completely unprepared for the kind of problems they're having."
As of press, Tesla has not responded when asked for comment.
Given the scope of some of the early issues surrounding the Model X overall, and the fact many of them are not unheard of already, we get the feeling that the matter does have Tesla's full attention; and that Tesla will either, commit a lot of resources to either winning this case, or to using those same resources to make it go away quietly.
Courthouse News, hat tip to George K!