Tesla denied the owner's claim, stating the following:
“Tesla has reviewed the vehicle’s logs, which show that the incident occurred as a result of the driver not being properly attentive to the vehicle’s surroundings while using the Summon feature or maintaining responsibility for safely controlling the vehicle at all times.”
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Tesla Model S Impacts Trailer (via KSL)
The Model S owner disputed Tesla's claims, which prompted the automaker to send him a complete log of the events that led to the crash. Here's a look at that log, via NBC News:
"The vehicle logs confirm that the automatic Summon feature was initiated by a double-press of the gear selector stalk button, shifting from Drive to Park and requesting Summon activation. The driver was alerted of the Summon activation with an audible chime and a pop-up message on the center touchscreen display."
"At this time, the driver had the opportunity to cancel the action by pressing CANCEL on the center touchscreen display; however, the CANCEL button was not clicked by the driver."
"In the next second, the brake pedal was released and two seconds later, the driver exited the vehicle. Three seconds after that, the driver's door was closed, and another three seconds later, Summon activated pursuant to the driver's double-press activation request."
"Approximately five minutes, sixteen seconds after Summon activated, the vehicle's driver's-side front door was opened again."
It's hard to dispute the evidence, which comes directly from the car's log.
Tesla issued a statement as well:
"Safety is a top priority at Tesla. We remain committed to ensuring our cars are among the absolute safest vehicles on today's roads. It is paramount that our customers also exercise safe behavior when using our vehicles — including remaining alert and present when using the car's autonomous features."