Consumer Reports has long been critical of the Tesla Model X. The leading consumer magazine was first to point out that the X is "plagued with problems," most of which are linked to the falcon wing doors.
Tesla Model X
Now, with a full road test of the X under its belt, how does Consumer Reports rate the Model X for its January 2017 print edition? Poorly...
Here's what Consumer Reports has to say of the X:
"...beyond the brag-worthy magic, the all-wheel-drive Model X 90D largely disappoints. The rear doors are prone to pausing and stopping. The second-row seats can’t be folded, limiting cargo-carrying ability. The big windshield is neat but not tinted enough to offset the brightness of a sunny day, and wind noise is excessive."
Consumer Reports is mostly impressed by the SUVs bells and whistles (autopilot, insane acceleration, summon and so on), but overall the X fails on too many fronts to be recommended.
Quoting Consumer Reports:
"In spite of its virtues, the Model X’s complexity, compromised functionality, and dismal first-year reliability suggest that it’s a car for early adopters eager to one-up their peers."
As for "Highs," Consumer Reports lists "acceleration, handling, front-seat comfort, fit and finish, energy consumption, low running costs."
And the "Lows" are "fussy doors, ride, wind noise, rear seats don’t fold, rear visibility, controls, reliability."
Editor's note: Although the 2016 Model X did not feature a fold flat seating option, that does indeed limit cargo-carrying abilities as Consumer Reports suggest, Tesla has announced that the new base 5 seat option will fold flat, giving the Tesla SUV a "best-in-class" interior cargo space at 88 cubic feet (passing the Volvo CX90 @ 85.7 ft³).
So while there is still lost "person hauling" functionality if one does not opt for the 6 or 7 passenger configuration (not available with folding seats), Tesla has taken steps to address the problem of cargo space for the 2017 Model X at least in a limited way, as a tradeoff for vehicle occupants.
Tesla Model X available with fold flat seats as a 5 person configuration
Basically, Consumer Reports concludes that Tesla focused too much on the fancy stuff and, in doing so, failed to deliver in a lot of the essential departments - which is why the Tesla was ranked by CR as the #6 least reliable vehicle on the market today, while the Tesla Model S (after years of troubleshooting) has returned to recommended status.
Here is Consumer Reports earlier "Quick Drive" review of the Model X:
Source: Consumer Reports