A little over a year ago, Nissan upgraded their battery warranty policy by stating they would warranty any and all LEAFs to maintain a charge of at least 70% of original capacity (about 9 "battery bars" on the dashboard display) for the first 5 years/60,000 miles.
New 2015 Nissan LEAF "Lizard" Battery Ready To Be Installed
Specifically the new warranty's written directive was:
"In addition to the existing lithium-ion battery coverage provided under the Nissan Electric Vehicle Limited Warranty for defects in materials or workmanship, the lithium-ion battery for your 2011 or 2012 Nissan LEAF is now also warranted against capacity loss below nine (9) bars (or approximately below 70 percent) as shown on the vehicle’s battery capacity level gauge for a period of 60 months or 60,000 miles, whichever comes first."
Loosely translated, if your car fell below 9 bars Nissan would take steps to restore it to at least back to 9 bars (but not necessarily more)...or so the thinking went.
However, the above video shows that Nissan is going up and above (at least in this particular case) to do the right thing by owners who have experienced exceptional battery loss.
For LEAF owner Jonathan Stewart, who walks us through the entire process, he not only got his battery restored back to 100%, but he also received a new 2015 battery with the "lizard" chemistry to help prevent further future capacity losses due to extreme temperatures.
Of note: About a month ago, Nissan priced a full battery replacement for those persons 'out of warranty' (or who are still above the minimum loss threshold) who also want to restart the clock on their LEAFs - $5,499 (+install and trade-in of old cells). Full details can be found here.
Hat tip to offib!