New 2014 Renault ZOE Offering in France With New EVSE Cable For Domestic Wall Sockets

MAR 4 2014 BY MARK KANE 15

Aerodynamics Are Key to EV Efficiency, Says Renault

Aerodynamics Are Key to EV Efficiency, Says Renault

Flexi charger

Flexi charger

In the face of weaker sales, Renault is working overtime to try to increase sales of ZOE.

Finally, Renault has decided it’s time to introduce a cable that can be connected to domestic wall socket for 3 kW charging (10 hours 0-100%) as standard equipment.

To date, Renault offered a cable just for charging from charging points and users were unable to charge at destination points where there wasn’t a charging terminal.

Now, Renault added this thing, which has been standard in most U.S. plug ins for years.

The major new solution is the Flexi Charger, a cable that will come as standard with Renault ZOE and is flexible on two counts:

  • When connected to a reinforced Legrand Green’Up Access socket, this cable can be used to charge Renault ZOE at 14 amps, meaning that the car can be completely charged in about 10 hours. The Green’Up Access socket, which must be installed by an accredited professional, offers an alternative to the 3 kW Wallbox. This solution means that your vehicle’s battery is fully charged every morning. For installations, Renault recommends its partner Proxiserve, France’s leading residential service provider. Proxiserve proposes competitively-priced installation packs and commits to meetings its deadlines.
  • The other advantage of the Flexi Charger is that it can be used to plug Renault ZOE into a conventional 220V domestic socket (which must be earthed) for top-ups at 10 amps. Charging for 3 hours is enough to cover 25km. The Flexi Charger will also be available as an accessory for customers who already own a Renault ZOE for 590 € including taxes.

Starting March 4th (today), ZOE now comes as standard with:

Renault Zoe and Bollore Bluecar in France

Renault Zoe and Bollore Bluecar in France

  • The charging cable, compatible with public charging stations and Wallboxes,
  • the Flexi Charger and the Green’Up Access, excluding installation costs.

Sadly, current ZOE owners must pay €590 to purchase this cable.

Also new in 2014 is the 7 kW Wallbox, for customers who want to charge their car more quickly than with the Green’Up Access. This new Wallbox fully charges the car at 32 amps in about 4 hours.
Customers can now choose between the four following options as part of a Proxiserve installation pack:

  •  the Green’Up Access plug included in the price of Renault ZOE, excluding installation
  • the indoor Schneider Electric 3 kW Wallbox for €490 euros, including tax, excluding installation
  • the indoor Schneider Electric 7 kW Wallbox for €690 euros, including tax, excluding installation
  • the outdoor Hager 3 kW or 7 kW Wallbox for €690, excluding installation.

Proxiserve’s installation charges start at €300, depending on the configuration of the residence and the customer’s electric system.

There is a new charging wallbox, which at 7 kW costs €690 plus €300 for installation in France.

Zoe Gets a Charge

Zoe Gets a Charge

Renault is doing what it can to move more ZOEs and new deals are now on the table, but still without the battery pack buy option as base.

Now, buyers in France can choose long-term hire from €169 per month for 36 months, but with €2,975 down payment and €6,300 eco-bonus included. Then just 5000km/year or 3,100 miles of mileage is free.

Renault ZOE from €169 / month

On March 4, Renault ZOE will be available for long-term hire from €169 per month for 36 months and 15,000 km, following an initial down payment of €2,975, after deduction of the €6,300 eco-bonus including the Z.E. Access battery hire pack for 1250 km/quarter or about 5000km/year , this comprehensive offer includes:

  • the hire of a Renault ZOE Life, fitted with a charging cable, a Flexi Charger and a Green’Up Access plug, excluding installation costs,
  • the hire of a battery, including comprehensive assistance for all breakdowns, including energy failures.

For clients driving more kilometers, Renault ZOE will also be on offer as part of a long-term hire deal for €199 per month for 37 months and 37 500 km.
These offers are limited to private individuals.

Another option is to buy LIFE grade in a new offer from €15,190 with tax including €6,300 eco-bonus, but without battery.

Zoe Interior

Zoe Interior

A more progressive range structure

To add more clarity and consistency with the rest of its offering, Renault has reviewed the structure of the ZOE range. Three versions are now on offer: LIFE, ZEN and INTENS. Renault ZOE LIFE will be on offer for €15,190, including tax, excluding the battery hire and after deduction of the €6,300 eco-bonus. This makes Renault ZOE the most feature-rich electric vehicle on the market at this price, with the following equipment included as standard:

  • a Caméléon charger that accepts all charging powers, from 2 to 43 KW, for charging between 30 mn and 10 hours,
  • a charging cable on Wallbox and public Infrastructure,
  • a Flexi Charger,
  • a Green’Up Access plug, excluding the installation costs.

Categories: Renault

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15 Comments on "New 2014 Renault ZOE Offering in France With New EVSE Cable For Domestic Wall Sockets"

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Better late than never, I suppose. Can see why sales were so slow… Were the folks at Renault trying to cripple sales??? Who sells an EV without an EVSE cable???


Renault! Give us the option to buy the battery! Why are you so stuborn on this point?



Why don’t sell Renault his Zoe in Norway? Reanult don’t want sell that car.

Exactly. I feel no love from Renault for the Zoe. They should have made much more work of fast charging infrastructure before launch. Nissan could afford to first market the car and then start building out the infrastructure. But this is 2014, not 2011, and you simply cannot expect to sell a vehicle without fast chargers (The Zoe needs 43 kW 3 phase AC instead of CHAdeMO). No activity seen by Renault to speed things along. Furthermore, due to the way the Chameleon charger works, many of the public chargers do not work. The Zoe simply refuses to charge. No activity from Renault noticed to get these problems ironed out. The ZE connect service (communication with vehicle to start charging, schedule the heater, follow charging progres, etc) is very unreliable. As of yet, no actions from Renault to improve things. Customer service is horrible. You call them and they call back a month later to let you know no progress has been made on solving your problem. But I really like the Zoe, I wouldn’t trade her in for any other car. She charges fast on my 3x16A home charger, which is handy because I usually come home from work… Read more »

Oh, and lacklustre performance might be a reason too. I don’t mind, but I can imagine others making a fuss about that.

What is funny is the Mitsubishi i-MEV had a wall charger and you can outright own the battery when it comes back in April it’s going to cream this car.

Hum 32 amps single phase. Guess not that many run of the mill homes in France have 3-phase service. Or else there is an extra contract charge people don’t want to pay unless they need it.

i dont know about france, but 3 phase homes is standard in the rest of europe

At least it is in The Netherlands. Nearly all houses have 3 phase, but some need a (cheap) upgrade of the main fuse. The tariffs for the four flavours of residential connections (1x25A, 1x35A, 1x40A, 3x25A) are the same, so no extra cost. Always go for 3 phase if you decide to get the Zoe. That’s her strong point.

Thanks for all the information from our European Friends, especially service sizes. One Brit chewed me out a while back claiming there were no 3 phase homes in Britain (which, since I have a friend with a 10 horsepower motor (7.4 kw) in his house which required 416 volts, I therefore knew this to be untrue. What he meant is his house didn’t have it). I believe Italy, and also Japan, you can also get anything you want, but there is a ‘Contract’ charge, something we in the states only see with larger industrial customers, calling it “Demand Contracted For”. 3-phase power of course occassionally happens to an individual metered account in the states, but is usually accompanied by Commercial rates and Demand Charges (more expensive than Residential rates, therefore there are few takers, something like 0,001%). Apartment buildings and condominiums may have 3 phase power to the entire complex and therefore have 3 phase voltages (120Y/208, 125Y/216, 277Y/480 , and only in Canada, 347Y/600) may appear at the apartment (limited to 150 volts per earth actually in the apartment by our standards), but the apartment only has access to a single phase and is billed at the cheaper residential… Read more »

Also Arne-NL, if 3 of the 4 service connections available are single phase and only one is 3 phase, how does that ‘square’ with “Almost everyone has 3 phase” ?

Good thing they listened to the consumers on this one. This cable might not see much use in households where a Mennekes plug wallbox is installed, but it is very handy to have it around jut in case.