Greenlots and ChargePoint Announce Charger Roaming Deal

DEC 23 2018 BY MARK KANE 11

Single account, without additional fees from mid-2019

Greenlots and ChargePoint announced an agreement about peer-to-peer roaming, which will result in interoperability between both charging networks in North America.

Users of both networks will get access to charging points from the other network without a separate account and without an additional cost. However, we are still about a half-year before the system will be ready in mid-2019. Once the software will be ready, electric adoption will become one step easier.

“This agreement benefits drivers and businesses by increasing access to essential charging solutions and creating an ideal experience for EV drivers. The more charging solutions that drivers have access to, the easier it is to drive electric, which helps encourage more drivers to choose EVs. Industry collaboration is a key ingredient in ushering in the next generation of mobility, supporting EV drivers and paving the way for the electrification of transportation. Soon, drivers will be able to use the ChargePoint or Greenlots mobile applications to locate charging stations, activate a charging session, and pay for charging, a familiar experience for users of either network. As an added benefit, property owners who manage or install charging stations may see an increase in station utilization, opportunities to create new pricing plans and other new options for growing their businesses.

This roaming agreement is based on the Open Charge Point Interface (OCPI) protocol. OCPI is an independent, open protocol that enables network operators to exchange key information needed to provide roaming services, which gives EV drivers a number of benefits.”

Michael Hughes, Chief Commercial and Revenue Officer, ChargePoint said:

“The electric mobility revolution is upon us and there is no turning back. For more than a decade, ChargePoint has worked to create an open and accessible network that enables drivers to enjoy an effortless charging experience everywhere they live, work and play. We are pleased to partner with Greenlots and others in our category to further support the growing EV driver community and help accelerate the mass adoption of electrified transportation on a global scale. We invite other networks to join us in similar partnerships as we seek to make EV charging ubiquitous and the transition to EV seamless as we move quickly to lay the foundation for the fueling network of the future.”

Lin-Zhuang Khoo, Senior Vice President, Greenlots said:

“The EV charging industry is experiencing a period of critical growth and evolution. This once-fragmented industry is building momentum towards true driver interoperability thanks to the adoption of standards like the Open Charge Point Interface that are beneficial to drivers, automakers, grid operators and charging infrastructure providers. What’s particularly encouraging about this positive trend is that it is happening in advance of major policy changes or other external forces —- a sign that the EV charging market is maturing in concert with surging customer demand for EVs. The most visible benefit from this advancement will be to drivers: members of both networks can roam in their EVs without the burden of managing multiple accounts or worrying about exorbitant surcharges for charging their vehicle, and more drivers will be enticed to go electric thanks to a new, seamless charging experience.”

Categories: Charging

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11 Comments on "Greenlots and ChargePoint Announce Charger Roaming Deal"

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I wonder how many people really use a company specific app to find a charging station compared to using something like PlugShare. The problem with Greenlots is that their app will claim a charging station is available but when you look on PlugShare you find out it hasn’t worked in months. In the North Carolina/Virginia area there are a lot of Greenlots DCFC systems that don’t work and haven’t for a long time. It is truly a case of EV driver/rider beware.

Can someone explain to me why a simple standard bank credit-card and debit-card (i.e. Visa, Amex) payment option is not available at all EV charge stations same as is available for all gas pumps?

There are several good available apps (such as PlugShare) and now also Google Maps that show where all the various competing charge points are… if one could use a simple credit card to pay at any one of these charge points it would instantly make these charge points easily available for all… no need to contend with the current hassle of figuring out which charge point is on what payment program. Keep it simple.

credit card charges transaction fees for every swipe. be thankful they don’t accept credit cards directly as it’ll just mark up the charge of charging at these public stations.

@chargepoint user said: “credit card charges transaction fees for every swipe. be thankful they don’t accept credit cards directly as it’ll just mark up the charge of charging at these public stations.”

I own two all-electric EVs and I’m certainly not “thankful” ChargePoint does not accept standard credit cards.

Imagine if because there is a small credit card transaction fee some gas station chains and some general retial chains only accepted payment by their own proprietary payment scheme… that would be a huge user inconvenience and many users would avoid those establishments for that reason.

The various EV charge chains (including GreenLot and ChargePoint) need to realize *convenient* & *reliable* out-weight saving the consumer a small credit card transaction processing fee.

Today many modern parking meters accept standard credit cards for user convince… should be same for all EV charge points.

“Today many modern parking meters accept standard credit cards for user convince… should be same for all EV charge points”.

Hear, hear!
I live in a town where you can get a dollar or two’s worth, or more obviously, of parking via a credit card based meter payment system.
When you need it, you’re glad to pay, markup and all. To the user, the notion of “which network am I on?” doesn’t even arise.
The challenges of communication, card validation, reliability etc. have all been solved (more or less) by the machine vendors.

It seems like a monumental failure of imagination that holds charging providers back from using the same basic scheme. Or, just plain hubris, in that they all think: “I am the biggest, I have the best charging system and I am quite willing to hold all EV drivers hostage to my personal fantasies” resulting in the present chaotically fragmented charging system.
Ugh! Let’s all get Teslas and leave that nonsense behind!

Not having the ability to take a credit card may help keep skimmers away. Look at all the trouble gas pumps are having with skimmers being placed inside them. One in my area was recently discovered with Bluetooth connectivity, meaning the thieves didn’t have to physically return to the pump to retrieve the stolen data.

@CDspeed said: “Not having the ability to take a credit card may help keep skimmers away…”

Just like not having the ability to drive a car may help keep carjackers away…

Let’s see. There are no ChargePoint DC fast chargers in Virginia. I really liked the one we used in North Carolina. Most of Greenlots DC fast chargers here are free. Those are the ones that stay broken. Who would have guessed? 🙂

In North Carolina EVgo is a lot more expensive than Greenlots is but they maintain their DCFC systems a lot better. If you have a problem trying to charge at an EVgo DCFC and you make a comment on Plugshare a service rep will usually make a note of it. Rarely will Greenlots ever do that. Haven’t seen an EVgo DCFC stay broke for months like is so common with Greenlots. None of us like paying high prices for DCFC but it also isn’t much good to have a lot of broken chargers that stay that way for months. It will take time for the business end of running a DCFC business to work out a price point for charging that allows the network to be maintained and working yet not price gouge customers.

It would be nice if I could use my iPhone to pay with my ChargePoint account at a Greenlots station. I hardly use my Greenlots account, so I almost always forget my password.

Imagine my surprise when I drove my first EV into Hilo, Hawaii to find most of the charging stations were broken or or had weird combo plugs that did not fit my car! Cudos to Chargepont for maintaining 4 chargers at Target. Sharing EV spaces with ADA spaces is not working out,and should be changed