Consumer Reports Drops Tesla Model S Recommendation Due To Reliability Issues

OCT 20 2015 BY JAY COLE 123

Consumer Reports Details The Tesla Model S Sedan's Fall From Grace

Consumer Reports Details The Tesla Model S Sedan’s Fall From Grace

Consumer Reports today has dropped the Tesla Model S from its recommended list citing multiple reliability issues.

Showing what a force of nature, and how respected Consumer Reports’ opinion is, Tesla’s stock dropped as much as 11% on the announcement, falling as low as $202.99, off more than $25.00 at one point.  Tesla ended the session Tuesday, off 6.6% at $213.03.  (real time quote can be found here).

After a survey of more than 1,400 Model S owners, CR says that many of the content added features by Tesla on the Model S like the auto-handles and sunroof are of particular concern, as well as the motor systems themselves, leading to this conclusion:

“Owning a Tesla will likely mean worse than average reliability…as a result, the Model S will not receive Consumer Reports’ recommended designation, even though it did so well in our separate road test evaluation.”

The loss of the recommended rating apparently is also leading to even more concerns in the wider market over the highly technical new components that are bout to be introduced in the Model X – such as the Falcon Wing doors.

Consumer Reports did note the exceptional service given by Tesla when problems arise, and the high owner satisfaction among Model S owners, but the damage to the brand’s lofty image has certainly taken a hit on this news.

 

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123 Comments on "Consumer Reports Drops Tesla Model S Recommendation Due To Reliability Issues"

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Wait, the car that broke CR’s rating scale is now being dropped as a recommended car? Really?

What are they smoking over at CR.

2 different tests
Drive-ability vs reliability

They had reliability data when they recommended the Model S. No car gets recommended from CR unless reliability data is there. That’s why you’ll never see a brand new car recommended.

It was rated “average” before, now with the new survey it is rated “below average” therefore, the removal of recommendation.

Consumer Reports‘ first reliability rating was “above average”; the second was “average”, and now this one is apparently “below average”.

But all this is based on customer surveys. Were the earlier years’ reliability ratings artificially inflated by enthusiastic early adopters who were biased towards ignoring problems? Or has the reliability of Tesla’s cars actually dropped over the years? I’m guessing it’s not the latter. In fact, we know from various reports that at least some serious problems reported early on (such as the “milling noise” from the gearbox) happen much less frequently now.

I think it is a cumulative effect.

As the cars get older, new problems or more problems appear. Also, a newer wider customer base potentially don’t overlook the smaller problem as much as the early die hard fans…

ModernMarvelFan

“…a newer wider customer base potentially don’t overlook the smaller problem as much as the early die hard fans…”

That’s the point I was trying to make; perhaps I should have made it more clear.

The 97%/98% satisfaction ratings indicate a strong pro-Tesla bias on the part of Model S owners. Not surprising; that’s typical of early adopters of any product, not just EVs. Of course, cars in general tend to produce strong biases in favor of the owner’s favorite auto maker, but I suspect it’s much stronger than normal in the case of Tesla.

This certainly won’t stop me from being a Tesla fanboi. But Tesla really does need to work harder on its quality control. Maybe a lot harder.

I think the high satisfaction can also result from great service by Tesla.

It is a big difference if you have to visit your local dealers for some big headaches. Tesla sends its tech to your homne to fix the problem quickly. That makes a big difference.

Combined with the fact that most Model S is still covered under warranty or will be potentially covered under extended warranty, it makes the problem easier to deal with.

So, I would think the way Tesla manages the problem has a lot of impact on it. That is something we should cheer for since Tesla revolutionize the service model.

Now, CR mentioned whether the expiring warranty would impact the satisfaction score is yet to be seen. Combined with potentially higher sales in the Model 3, whether the Tesla service model can still sustain itself is still in question. We will see.

Having a roadster that constantly needed service (3 months out of 12 in the last year of ownership), I’m quite familiar with Tesla’s “Revolutionized service Model”. In balance, I’d rather have a local dealership with which I can discuss things face to face. It was too easy to hang up the phone on me when it was out of town. And the Columbus Ohio store actually broke stuff while there that I never complained about before hand. So i’d give them lousy service marks. Its uncanny that they still have door trouble, and have not put in beefier reduction gearing. This cannot be a ‘quality’ issue. Its an “underdesigned” issue. At least with the 14-50 p charging plug, it was a fire issue, and they hopped on that pretty quickly, mainly putting in a fuse in the plug before it starts a fire. So all those drag racing articles here (in the waranties for all Teslas are specific warnings NOT to drag race), you can have the comfort of knowing those owners are just chewing up their gears at a faster clip. Again, the question is, why is CR emphasizing those points right now? Maybe some of the S’s are… Read more »

Bill, I am sorry for your experience.

That is what I worry about. Tesla might be treating current Model S and Model X ownes nicely. Once there are only 1 millions cars on the road with the Model 3 in the next 5-7 years, will Tesla still treat every owners nicely? Or Can Tesla still afford to do so?
Does Tesla expect the owners to just buy extended warranty or trade in their models for new ones?

Model 3 will be entering completely different market than the Model S/X.

“That is what I worry about. Tesla might be treating current Model S and Model X ownes nicely. Once there are only 1 millions cars on the road with the Model 3 in the next 5-7 years, will Tesla still treat every owners nicely? Or Can Tesla still afford to do so?”

Maybe the reliability will be better by the time the Model 3 swings by.

I certainly hope so if they want my hard earned cash.

“I certainly hope their reliability improves.”

This hope, from my experience is unfounded. There is a certain intangible immaturity (shared with others in the auto industry such as Lee Iacocca at Chrysler), and Roger Smith at GM (another Clown).

The time for mature decisions was during Musk’s hostile takeover during the Roadster years, (with Eberhart being thrown under the bus). Needless changes on items Lotus had already perfected, (doors), lack of industry standards (no j1772, just a freezing TSL-01), and the ‘forgetting of good warranty service’ when the next model came out (S), gives this former roadster owner the feeling he was dealing with little kids, which would be ok if there weren’t such large sums of capital at stake. Due to this, I cut my losses.

I wired my garage in the past, assuming I’d have eventually 2 Tesla products in it. My experience has shown that I will likely not purchase another any time soon, since my GM experience has been quite positive overall.

GM has another type of immaturity, but then in their case, it ends up making the cars reliable. So THAT is what I want.

The newer cars have fewer problems.

My article from June of last year:
Is Tesla Model S Really a Quality Green Car?

http://seekingalpha.com/article/2279283-is-tesla-model-s-really-a-quality-green-car

I was only able to read parts of your, at least the excellent introduction, article, since I am not registered on that website.

As I mention that CR jokingly could have come to me to what to expect, You’ve aparently PUBLISHED what future owners could expect 16 months ago.

You appear to be making several important, eloquent points. Please put the entire text here.

Hello Bill, Thank you! I do not know if I can put the entire text here due to copyright issues. But my article mainly talked about Edmunds’ long term road test, which showed these issues well ahead of time. Thanks to them for driving much more than others to find these issues early. Here is the link for their wrap-up last year at 30K miles. 3 drive units replaced, 1 main battery replaced and the car died roadside three times. Anyone who knew about their long term test results knew that the Model S reliability issues are coming someday. http://www.edmunds.com/tesla/model-s/2013/long-term-road-test/wrap-up.html ——————————– Problem Repair Cost Suspicious noise Replace first drive unit Warranty Car died roadside Replace second drive unit Warranty Suspicious noise Replace third drive unit and ride height sensor Warranty Car died roadside Replace main battery Warranty Touchscreen froze Replace main display screen Warranty Optional 21-inch rear tires worn to cords prematurely Replace rear tires and fix alignment Warranty Car died roadside Replace 12-volt battery and cables Warranty Steering wheel creak Shim and torque sub-frame bolts Warranty Odd noise from undercarriage Rerouted logic harnesses per TSB Warranty Sunroof will not work Replace broken sunroof deflector Warranty Driver door opens automatically… Read more »

Dr. ValueSeeker said:

“My article from June of last year:
Is Tesla Model S Really a Quality Green Car?”

This is a pure, unadulterated Tesla bashing article, uncontaminated by any shred of balance or objectivity, posted on the stock investor site Seeking Alpha, from someone trying to gain financially from bashing Tesla. He gets a penny-a-click for anyone clicking on the link to his article.

I hope the InsideEVs moderators will delete his post, because it’s an attempt to use this comment section to generate money for himself.

to the wealthy tesla drivers, this isn’t that big of a deal – they can go back to driving their benzo’s, b-mer’s and bentley’s. the people who are most at risk are the people who stretched to buy a car that they probably couldn’t really afford to buy, and have the model s as their only car.

Benzo? B-mer? Wtf are those?

“Beemer” is slang for BMW. I dunno about “Benzo”; maybe the same thing?

Mercedes-Benz

i didn’t know this was a serious question, but the answers are correct.

“you’d rather see me in the pen than rolling with lorenzo in a benzo” – ice cube

Uh, no. It’s Bimmer. Pronounced “Beemer”.

This is your anal retentive lesson for the day!

Uh, no. “Bimmer” and “Beemer” are two different terms, usually used to distinguish between BMW cars and BMW motorcycles.

Not really, because Tesla service is great and they’ll probably get their car’s issues fixed far faster and cheaper than any garage would.

for the first 8 years of ownership. after that? who knows…. It might not fare whell, as you can see in the disregard of the roadster owners.

Well I have owned 3 BMWs and one MB prior to owning the Model S. So far I have 23K miles on it and have had less issues with the Tesla than any of the aforementioned vehicles. I don’t doubt that Tesla had many early quality issues, but mine, 2015 85D, has had only one issue. That was condensation in the reverse lights. Tesla fixed that under warranty and gave me a P85 loaner for the day. Great customer service experience. The only new vehicle I had less issues with was a Toyota Tundra. Absolutely zero problems with that vehicle over 85K miles, but a pig on fuel economy.

Consumer reports forgets to mention that the major parts (battery, drive electronics, motor and differential are all covered by an 8 year unlimited mileage warranty. That is huge for high annual mileage drivers like myself..

Based on reliability information from last year, it had average reliability. Now that they have new data, it’s showing below-average reliability. There are a lot of great cars that have been dropped due to reliability. If Tesla reliability sucks, they deserve to lose the recommendation from CR.

The CR guys, after having run up Tesla’s stock, now apparently are shorting it.

Not that anything they say here is untrue, except my experience with Tesla service is that it was “good in the beginning”. And Tesla service techs more than once specfically said I was “easy to work for”, unlike lawyers who would train a video cam tripod on them the whole time they were fixing the car.

The very very curious question is why are they coming down on tesla now?

CR are impartial. They’re coming down on Tesla now for the exact reason cited in the article; they’re finding Model S is less reliable than expected.

Uh huh. If they’d have interviewed me, I would have told them exactly what to expect a year ago. “Unbiased”.

Buying stock on the way up and shorting it on the way down? Yeah, in that sense they are unbiased.

CR is not an investment group. They pride themselves on being unbiased, reviews of consumer products (not just autos).

I would be shocked if anyone there had direct shares in any automaker.

You obviously got burned by Tesla on your Roadster, but that does not mean that CR is biased or trying to profit.

Well I don’t think Tesla Corporate deliberately tried to deceive me, or, at least I’d like to presume that.

CR may not offically be in the investment business, however people individually always ‘talk their own book’.

I wasn’t born yesterday. If by some small chance everything is totally on the up and up, perhaps its the ‘kid in the candy store’ phenomenum. I’m sure that is what the individual guys will tell the SEC.

Cr lost creditability with me when they said Geo Metro’s where a piece of junk, or words to that effect. I have owned 4 of them over the years and passed them on to my grandchildren when I was done with them.

I only hope my Leaf does as well as those Metros.

Something is fishy here or is it a rotten apple.

I see what you did there…..lol

+1

consumer reports has just been too much like a kid under a christmas tree to be credible with me when it comes to their comments about the tesla model s. as they got use to playing with their “toy” the novelty has started to wear off and, predictably, their views become less rosy. but their comments weren’t particularly realistic from the start. maybe now consumer reports can start viewing the car from a more mature perspective and will be able to give more realistic (although not necessarily critical) reviews.

At Kdawg Reports Ratings, we’ve given Consumer Reports a reliability rating of “below average”. After collecting new data by speaking to several Model S consumers about how they interpreted Consumer Reports review of the Model S, we found that there were a lot of discrepancies. Learning that much of the information contained in Consumer Reports has no bearing on the real wold, we have dropped Consumers Reports rating from “average” to “below average”.

+1

in my view, consumer reports was too effusive about the model s and too critical of the volt.

I think that is probably part of it, the new toy effect, but also the referee ‘bad call’ effect. That is where a ref makes a bad call or perhaps a questionable call and gets a lot of flack, then to make up for it he makes a wrong call the other way for the other team.

As a team they, as most of us know, got a lot of heat for saying Tesla broke their measurement system, so once this incident is internalized the consumer reports team seek to even the playing field. Not to say they are being unfair, but that their judgement is compromised due to to the traumatic psychological effects resulting from their previous assessments of Tesla.

Still the reliability issues need to be focused on and improved over time.
For the squeaks I have two letters and number: WD-40. Maybe spray some on the crevices where the door handles nest too.

Hmmmm…. 97% owner satisfaction rating, vs. Consumer Reports now dropping its “recommended” rating for what I guess they would describe as below average reliability. Quite a discrepancy there.

Will Tesla be able to turn things around? J.B. Straubel recently said that most Tesla employees are now working on the Model ≡. (I presume he actually meant most engineers. Aren’t the majority of Tesla employees assembly line workers?)

If Tesla redirects its efforts to improve reliability in the MS (and likely the MX), how much will that delay Model ≡ development?

Either way, Tesla’s reputation just took a major hit, one that at best it will take awhile to recover from.

Just because reliablilties are worse, it doesn’t mean owners won’t buy the car again. People buy cars for many other reason.

Jeep is over rated one of the worst models in the world, but owners love them to death…

97% is actually a drop from formerly 98%. =)

ModernMarvelFan said:

“97% is actually a drop from formerly 98%. =) ”

Yes, I noticed that too. 🙂

It is a CR policy to not recommend any vehicle that is below average on reliability. All of the reliability data comes directly from owner surveys.

The reviewers still likely love the car, but it won’t appear on their “recommended” list until the reliability improves.

The loyalty numbers and customer service are great, and CR did mention that, but that doesn’t change whether the car had to head back for service.

The average reliability was always a warning flag. I’m not surprised it has slipped down to worse than average.

But note that the ratings are for the last several years. If the issues have already been fixed the reliability score won’t reflect that for at least a couple of years.

More telling would be the customer satisfaction rating after the bumper-to-bumper warranty (and after the longer power train warranty) has expired and owners have to pay out of pocket for repairs. David Nolan wrote an article at GCR about whether to get the extended warranty for his Model S in which he mentioned it was whopping $1,200 to replace just one door handle on his Model S. He already had all four door handles replaced once, and also had a pretty long list of other items that Tesla repaired under warranty. Replacing all the door handles again would cost him to the tune of $4,800 out of pocket. Ouch!

http://www.greencarreports.com/news/1100226_life-with-tesla-model-s-should-i-buy-the-extended-warranty/page-2

you know p2, i’ll bet you’re breathing a sigh of relief right now: “i’m glad that i was all talk and no action when it came to promoting tesla”. as it stands, you’re none the worse off as a result of this news.

You could not possibly be more wrong.

If I had the money, I’d order a Model S immediately. Today.

Jay, to help those of us with cell phone limited data, what would it take to at least do a good summary of the points in the video and some additional quotes from it, so we don’t have to burn so much of our data when it’s tight? Just askin’ here!

I think the article here summarizes the video fairly well. It didn’t really say much more.

Looks like those extra over engineered “content” is biting them in the asz.

They better keep the Model 3 KISS.

Yes please.

Yes! KISS principle.

With this talk of rattles, leaks, and door handle problems with the Model S, I really fret about the Model X and those Falcon-wing doors.

Tesla might be entering a real rough patch . . . they need to fix QA issues with the Model S, they need to get the Model X manufactured, and they need to design the Model 3. Oh, and they need to build the Gigafactory.

They are probably gonna need to raise some more money.

“I really fret about the Model X and those Falcon-wing doors.”

Why? What could possibly go wrong?
/s

The drivetrain noise and replacement isn’t fancy engineering flash!
Pretty basic blind work, but it fail.
So, it’s been built badly.
Door handle are something flashy and unnecessary with probably less than .001% aero advantage.
KISS on that but not for all stuff.

This came as no surprise to me the reason why is I always felt Tesla adding dozens and dozens of necessary complex gizmos to the car would bring about it’s down fall.

The reason is I have had cars that were very complex or had a lot of added gizmos but when they broke or stopped working it wreaked the car. Along with that it added hundreds of dollars to the cost to fix the car.

The first thing I would drop from the Tesla would be the door handles that pop out in that all I see when I look at them is it’s going to cost me $500 bucks to fix them when they go.

You are wrong.
It will be $500 for Each of them.

lol, true.

Actually, it will cost $1,200 to fix each one.

$1,200 price given at end of story (page 2):
http://www.greencarreports.com/news/1100226_life-with-tesla-model-s-should-i-buy-the-extended-warranty

Great Jumping grandmas that is more horrifying then I expected I find it shocking that it is $1200 each.

What this now proves to another one of my theory ideas is that they could most likely they could create a $45,000 dollar model S if they dropped a lot of the extreme gizmos that are used to add to it’s mark up.

Or even a $35-40,000 Model ≡.

My problem with the expensive door handles is that it doesn’t seem like Tesla designed them to be serviceable/rebuildable/repairable. Tesla just swaps them out and replaces them with new ones, throwing the broken ones away.

eh, Tesla will be fine. Look at Range Rovers… horribly unreliable but wildly successful because the ability to remain a sex / status symbol.

That would be true if Tesla made gas guzzlers…oil and gasoline industry wants to destroy Tesla ASAP.

Wanna bet that Tesla blogs about this?

I wonder what would Elon twitt about this news? =)

He’ll stay silent. Like a rock through the Jeep window. Hush hush. Like it never happened.

He did say he was going to cut down on his on air time. What good timing 😀

Based on his personality, do you think he would sit back and let the internet blow this thing up without making some comments?

Seriously, I was already eagerly anticipating the outcome of the struggle between Elon’s new resolution about seriously cutting back on his tweeting, versus the very strong temptation to blast CS for its downgrade.

You might say, I’m all a-twitter. 😉

What is CS? I could understand CR (Consumers Reports) or CU (Consumers Union), but CS is new to me.

Sorry for the confusion. I meant “CR” (Consumer Reports).

Maybe Tesla is having an internal meeting in how to deal with the fallout.

But Elon will always find a way to address it somehow.

He would rightfully repeat, “there should be a spotlight on it but not a laser”.

Door handles will be always an issue I knew it before I got my car, however no issues after 2 years

It is unfortunate that Musk, who made such grandiose claims about Tesla, has such a difficult time with reliability.

If reliability were a big concern, there would be more complaints on TMC. You do see “drive unit” replacement threads, but Tesla has been pro-active and the vibration issue doesn’t strand people. They, frankly, have bigger issues with their claims (“10.9”?).

Ever since the 80’s, CR’s reliability scoring has split hairs, in my opinion. I’m still amazed the Volt, my first American “new” buy, doesn’t have a rattle after three years. What has CR said about that?

Tesla makes a reliable car. Move on…

We shouldn’t dismiss the survey results or CR rating. As CR stated in their own video on youtube, the owners are still happy with despite the problems due to the fact that Tesla has great service and many of the problems are addressed without going to the dealers.

CR wonder if that model can be still applied when Tesla sells more than half millions cars.

On top of it, most of the problems are still covered under the warranty which still affects the perception of the problems.

Free great services will go a long way to make customers happy even if problems with the car exist.

I wonder if Elon still loves Consumer Reports now?

I am waiting for the provocative twitt any minutes now. 🙂

More Tesla engineers will need to go Apple in coming weeks if it appears they failed in making the MS reliable 🙂

Or maybe those were the engineers that already went to Apple?

Or maybe those were the engineers that left Apple for Tesla.

Timing doesn’t work out.

I didn’t understand on how many years this survey had been on. Did he said three years? If so, I understand that Consumer Reports had done the same with the Model S as they used to do with other cars. But, and it’s a big BUT, applied the same reliability data analyse for cars that belong of century long companies doing the same business and same ICE technology for decades at a vehicle with a all new technology of electric power train, at the American youngest car maker with whom traditional suppliers were not familiar to work with. All this would be get into account for their analysis. It’s like comparing general unemployment data for winter and for summer without regards for the particularity of summer jobs. Comparing reliability of the first mass product (Roadsters were to few) of a young company applied new technology in its three years of production with reliability of one more “new” BMW5 or “new” Mercedes class S from century long brands with more engineers each than all Tesla personal, far more money and far more experience in their ICE “power train”, it’s simply not fair. The first year of Model S was difficult with… Read more »

Anti Lord Kelvin said:

“Consumer Reports had done the same with the Model S as they used to do with other cars. But, and it’s a big BUT, applied the same reliability data analyse… at a vehicle with a all new technology of electric power train, at the American youngest car maker with whom traditional suppliers were not familiar to work with. All this would be get into account for their analysis.”

Absolutely not! Consumer Reports has earned a reputation for fairness because it does not bias its reports in favor of certain auto makers… as happens all too often by the car review magazines.

If CS adopted the bias you’re suggesting, then the high value of their reviews would be greatly lessened or completely lost.

I wonder if CS will do a report about the excellent reliability of VW diesel pollution. No failure at all there, except on the rare occasions a test goes on, then it suddenly fails in its evil doing. 🙂

I don’t really care about the door handles or pano issues as I think those are minor, but the drive unit issues are concerning. I don’t see evidence they have been fixed. I wish they would just warranty them for life.

It’s irrelevant (and stupid) in the first instance to discuss reliability of a model before numerous units have been on the road for a while (5 years at least, and say 100K cars).

It’s certainly not irrelevant or stupid to compare the Model S with other new models which have been on the road for three years or less.

If Consumer Reports waited until the 11th year of any car’s model to issue a reliability report, then it wouldn’t have much value as a car review magazine. Car models very rarely last that long without a major refresh; a new “generation” which renders any review of the first generation obsolete for new car buyers.

*Yawn* Consumer reports dropped their recommendation for the iPhone 4 and that didn’t hurt Apple any. A new car company is bound to have some reliability issues in the beginning, and I think the early adopters that choose a Tesla understand this. These same customers gave Tesla a 98% customer satisfaction rating.

OMG, STOP BEING SO RATIONAL!!! 😉

It’s only drama and fantastic speculation for the lot of you! 😉

LOL! Well said, sir.

On the other hand, people are a lot more likely to pay attention to a Consumer Reports rating when spending an average of $95,000 on something… as opposed to, say, $600-700.

Very interesting, this is what I suspected will happen to the X, now even more so.

No wonder Tesla is bleeding money, fixing all these issues must cost a fortune! Tesla really need to get their act together on this or it will be their downfall.

From arguments discussion of the issue on Seeking Alpha, it seems pretty clear that Tesla isn’t spending an unusual amount of money on warranty expenses, as one would expect if reliability was really the issue that Tesla bashers want us to believe.

Tesla isn’t “bleeding money”; it’s investing a lot of money in rapid growth.

This could hurt Model X sales figures for next year. I mean it will not make people worrying less about falcon doors potential reliability issues.

CR auto are same bozos responsible for demise of Suzuki Samurai. I wouldn’t trust them “with stolen d*ck.”

“I’m not going to buy a Tesla Model-S because of what Consumer Reports had to say”, said nobody, ever.

It might give them pause for thought.

Open-Mind said:

“‘I’m not going to buy a Tesla Model-S because of what Consumer Reports had to say’, said nobody, ever.”

Not yet. But you can bet money they will, after this. The smart money knows that, too. That’s why the stock dropped 10% on the news.

A lot of well-educated people take CR ratings very seriously.

Conversely, I have met many Model S owners that mentioned CR’s top ranking of Model S (last year and this).

So there are probably some people that found out about the Model S through their reviews.

Ok………Tesla has high Model S Customer Satisfaction, but low consumer reports satisfaction.

Consumer reports don’t buy thousands of cars a year, but customers do, and happy customers is all that matters.

As far as the stock price. All I can say is that anytime Tesla stop drops, it’s the time to buy before it shoots back up.

Seriously, does anyone buy anything based on what consumer reports have to say? I would use Amazon customer reviews before using consumer reports any day.

Bloggin said:

“Seriously, does anyone buy anything based on what consumer reports have to say? I would use Amazon customer reviews before using consumer reports any day.”

I have a good friend who subscribes to CR, and takes their recommendations very seriously indeed. I understand that CR is also one of the most heavily consulted magazines carried by libraries. I’ve certainly consulted CR at the library several times, when considering a major purchase.

Amazon.com customer ratings can be useful, but can’t be considered at all objective.

But don’t listen to me. The stock market has spoken. A 10% drop on CR’s downgrade speaks volumes for how important the average stock investor thinks CR’s ratings are.

You might want to checkout what Consumer Reports did to Suzuki Samurai before saying they are objective. They still haven’t officially renounced their wrongdoings and apologized, so same kind of mentality still exist at CR auto.

I’ve always suspected that we would see long-term reliability issues with Tesla.

Tesla just does not have the size and manufacturing history to adequately validate and test vehicles and components. This is a huge part of bringing a car into production. With limited resources, a small company like Tesla can’t possibly test every component on the vehicle for durability, wear, fatigue, corrosion, etc. Traditional OEMs have a 100 years of experience in this area and its not something you can learn overnight.

The more you speek with Tesla drivers, the more you like your reliability of your Leaf.

It turend out to be that the CFO sold some shares that made the stock price drop! So this R has nothing to do with the drop. It was clear from the start that CR could not affect the share price simply because the volume of shares traded was far to high for that many small investors to sell all at the same time. It is also clear to me that CR is not to be trusted any more. They say one thing 1 day and then another a few days later.

The bottom line – it is really, really, really hard to be a major automotive manufacturer. It’s not rocket science – it’s tougher.

One look at that picture of the Red Tesla and nothing else matters