Consumer Reports: Chevrolet Volt Most Loved Car. Again

NOV 29 2012 BY JAY COLE 3

For the second year in a row the Chevrolet Volt is the overwhelming choice for the most loved car in the nation.

Like Sports Cars, Vehicles With A Plug Illicit An Emotional Response From Owners And Gives The Segment A Leg Up On The Competition

When a survey consists of over 350,000 respondents, who were all asked “if you had to buy your car all over again, would you do it?” and 92% of them said yes, you know you are making a good product that people want.

It is no surprise then, that the Volt is the runaway plug-in sales leader for 2012 with a 2:1 ratio over nearest competitor in the Toyota Prius plug-in.

“The Volt’s two-year reign at the top of our satisfaction survey points to the continuing trend of owners’ enthusiasm for cars that are fuel-efficient cars, especially as we see more and more hybrid and electric models hitting the market,” said Consumer Reports’ Auto Editor Rik Paul. “The combination of sporty handling and strong engine performance also goes a long way in building loyalty and generating excitement among owners.”

In total, 240 cars where on the list to make the “most reliable” as chosen by Consumer Reports readers.  As a group, the plug-in and hybrid segment faired much better in pleasing their owners than any other.

Also receiving high marks this year was the Toyota family of Camry, Prius and Prius C hybrids.  The Nissan’s LEAF, despite some fairly high profile battery woes in Phoenix, Arizona (and other hot places) also still scored near the top of the pack for the second year in a row.


This Result (Owner Satisfaction) Along With Road Test And Reliability Data, Still Has The 38 MPG Toyota Camry Hybrid As CR's Overal Top Pick

It is worth noting that before plug-ins were on the list, the ranking was dominated by other high profile, premium segments; notably sports cars and hybrids.

As a rule, vehicles that owners have paid a premium for, that give off status as well as function, do the best in the survey.  Now that plug-ins are on the scene, the top of the list will likely be dominated by the likes of the Chevrolet Volt and other electric vehicles for the discernible future.

Other segment leaders according to Consumer Reports:

The Chevrolet Corvette, Porsche 911, the V8 Dodge Challenger and Ford Mustang topped the sporty car category while the Audi A7, Lexus GS and Audi A6 were the leading luxury cars.

On the other end of the spectrum, the redesigned subcompact Nissan Versa Sedan came in with the lowest score in the survey, with fewer than half of its owners saying they would definitely buy it again. Other low scorers include the V6 versions of the Chevrolet Silverado and GMC Sierra pickups, and the Nissan Armada, Suzuki SX4, and Mitsubishi Outlander SUVs.

Scores are based on the percentage of respondents who answered “definitely yes” to the following question: “Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had it to do all over again?”

The full report on Consumer Reports’ owner satisfaction survey findings is available at and in the January issue of Consumer Reports.

Categories: Chevrolet, General


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3 Comments on "Consumer Reports: Chevrolet Volt Most Loved Car. Again"

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On the top of our list of many reasons for buying a Chevy Volt:
*Support the electrification of automobiles
*Support American-based auto manufacturing
*I have always wanted an EV and the Volt was the most practical choice for our needs at this time

The ride and performance of our Volt is exceptional and will put a smile on our faces for a long time. My only complaints so far are: a couple of very minor paint blemishes and not having an actual donut spare. I would buy this vehicle again and would probably add the back-up sensors for my wife. IMHO if GM would produce a MPV or CUV w/choice of a no frills base model w/choices of option packages and include a spare tire please, I think they could sell in the numbers they need to make Voltec sustainable JMO.

Wins my “Peak Oil Preparedness” award as well…


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