Arizona Lemon Law Causes Nissan To Buy Back At Least Two LEAFs (Video Report)

SEP 28 2012 BY STAFF 6

Nissan Has Begun Buying Back LEAFs Under Pressure From Lemon Law Regulations

Over one of the hottest summers on record in Arizona, a battle of sorts has been taking place between LEAF owners, and the car’s parent Nissan Motor Company.

Reports Have The LEAF And Its 24 kWh Battery Pack (LiMnO2) Losing As Much As 40% Of Its Range

Many of that state’s LEAF owners (and some others in places such as Texas and California) have been experiencing battery loss, and not just a little.

In the case of Scott Yarosh, he says “I was only able to get 42 miles on a single charge” before he returned his leased LEAF early because it could no longer serve its function, a 45 mile commute to work.

Mr. Yarosh was charged $700 in fees for doing so, an amount that has since just been returned.  Why? Scott says, “I think they are trying to get me to shut up.”

Another couple, the Conveys, after fighting with Nissan for quite some time, have claimed victory, as Nissan is paying to buy back their 2011 LEAF under the terms of the Arizona lemon law.

Nissan had issued a statement earlier this week after InsideEVs’ contributor Tony Williams organized the largest owner-based test of LEAFs who were showing significant battery capacity loss (that report with test results here),  with Nissan concluding the “cars were operating to specification” and “no defects were found,” after recalling some of the cars for testing; basically saying to LEAF owners, that in their minds the matter had been looked into, and no further action would be taken.

Now with confirmation that Nissan has bought back (at least) two LEAFs under Arizona’s lemon law, that would suggest the matter has been taken out of their hands to make such a decision.

It appears, at least at this moment, that Nissan had the opportunity to step up and do the right thing in Arizona, but chose not to; now they will be forced to, but without any of the goodwill they could have generated out of this unfortunate situation.

Categories: Nissan


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6 Comments on "Arizona Lemon Law Causes Nissan To Buy Back At Least Two LEAFs (Video Report)"

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It’s a start….


Volt had NHTSA fires in 2011, Leaf has the heat now in 2012. What’s to come for 2013?

It’s a new era and there was bound to be some problematic EV issues early on. It’ll get better after these issues pass.

So how many of the 450 owners in Arizona are losing range?

What about the 38,000 existing LEAFs on the road that have not lost any yet!

Nissan’s decision to have Chelsea Sexton head up an independent global advisory board is a step in the right direction.

Dunno about that. I am afraid they will use Chelsea Sexton and her advisory board as scape goats, diversion, and a delay tactic just like they used Mark Perry. In the mean time this is tarnishing all EVs and hurting other manufacturers and drivers.

Tony Williams demonstrated that the reduced range is a fact. All Nissan has to do is replace the batteries and assure drives by retroactively warranting the capacity. They are perfectly capable of doing this and do not need an advisory board to tell them that. If they had done this 4 months ago this controversy would be over, now it is just getting worse.

This certainly might be the easiest path to take care of the Arizona customers. One would hope that if more are protected under this law that Nissan
a) steps up to handle the rest and
b) gets their 2nd gen battery shipping to Arizona customers pronto.

Nissan lawyers: “We can’t admit the problem, we might get sued.”
Nissan accountants: “We can’t fix the problem, it might cost a lot.”
Nissan engineers: “We made a mistake. Let’s fix it.”

As usual, management is not listening to their engineers (yet).

Most big companies are like Nissan … dominated by lawyers, accountants, and bureaucrats. They will usually flush more money avoiding a problem than fixing it. These same internal battles tend to completely stifle innovation as well.

A very good example is Apple. They followed the Nissan model in the 90’s to near bankruptcy. Later their engineers started calling the shots, after which they had incredible success and are now the most valuable company in the world. And when they make a mistake (like their new Maps app), they quickly acknowledge it and fix it.