Volkswagen e-Golf Incompatible With Ecotricity CCS Fast Chargers In UK

3 years ago by Eric Loveday 9

VW e-Golf

VW e-Golf

Works With LEAF But Not e-Golf For Now

Works With LEAF But Not e-Golf For Now

Over in the UK, the string of Ecotricity CCS fast chargers manufactured by DBT-CEV have been found to be incompatible with the Volkswagen e-Golf.

“The first UK customers taking delivery of a new Volkswagen e-Golf over the coming weeks may encounter problems with fast-charging, Autocar has learned.”

“The electric Golf, which is fitted with ‘Combined Charging System’ DC rapid-charge functionality as standard, is currently incompatible with many of the ‘CCS’ charging installations already in place on the UK motorway network and operated by sustainable power provider Ecotricity.”

The issue is reportedly linked to a “software problem with the chargers prevents them from establishing a connection with the car, and starting a charging session.”

Volkswagen, Ecotricity and DBT-CEV are working as quickly as possible to address the problem.

Volkswagen offer this statement on the situation to Autocar:

“A software issue with some DC fast-chargers means that they currently will not charge the e-Golf. In our testing with similar chargers, they operated as required. We are working with the manufacturers of the units to come to a solution. Volkswagen e-Golfs can of course also be charged using widely available AC charging using either a standard Type 2 connector or indeed a domestic three-pin socket.”

The e-Golf reportedly has no issues charging from ABB fast chargers in the UK, nor with any other CCS fast chargers installed around the globe.

The problem seems to be solely linked to Ecotricity and its DBT-CEV fast chargers.

Ecotricity states:

“VW and DBT are working on a solution that will update the software throughout the network, allowing e-Golfs to charge on the electric highway. This should be completed within the next week or two.”

There are no reported issues with the BMW i3 or VW e-UP! charging from the Ecotricity CCS units, so this problem appears to be linked solely to the e-Golf and this specific set of UK CCS fast chargers.

Source: Autocar

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9 responses to "Volkswagen e-Golf Incompatible With Ecotricity CCS Fast Chargers In UK"

  1. Spec9 says:

    Oh crap. You’d think they would test these things before deploying.

    Now comes the finger-pointing as to who is not following the standard properly, the charger maker or VW.

    1. scottf200 says:

      Seems like a minor issue that can be updated via the network within a few weeks.

      “VW and DBT are working on a solution that will update the software throughout the network, allowing e-Golfs to charge on the electric highway. This should be completed within the next week or two.”

  2. krona2k says:

    My guess is it’s DBTs fault, those chargers haven’t exactly proven to be reliable. For instance rain can blow in through a fan port and stop the unit working. Who’d have thought there could be bad weather in the UK?

  3. Adman says:

    i3? So far only 2 out of 10 DBT chargers have been able to rapid charge my i3. ABB DC chargers work fine. Thankfully AC worked fine too.

  4. CherylG's_DirtyLittleSecret says:

    So much for having a “Standard” for chargers!!

  5. Mikael says:

    That is what you get when buying chargers from an amateur company like DBT.

    Next time go with quality and experience.

  6. Bill Howland says:

    You’d think getting direct current into a direct current battery would be one of the simpler tasks to write an standard specification for.

    Regarding that air-tight J1772 standard I’m suffering along with, where both the car and the charging dock meet the standard but neither work,
    I just found out the “self-proclaimed-high-reliability” Aerovironment units (according to the Tesla Rep) have problems sometimes charging a roadster because the 5 volt source for the data link isn’t stable and it confuses the car.

    Now, in this day and age how expensive is it to get a few watts of regulated +5 volts dc. Maybe a buck?

  7. George Betak says:

    I randomly caught one of VW’s engineers at a level 2 station, where the e-Golf reportedly had some difficulties. Interestingly, this EVSE from Juice Bar gave my ActiveE some problems earlier as well. I agree that incompatibilities can occur, even with best of intentions, and after a serious test and validation effort. It’s still very early for this industry. Remember the early days of the PC industry?

  8. James says:

    Just more evidence on the need for PHEVs today.

    One car for one family should be the goal. With the absolute unreliable patchwork of chargers and issues today – a PHEV or EREV is the only way to survive with one car in my humble opinion. At least to have no limitations set upon us as to when and where we travel, and being tethered to our charger at home.